Business Contact Manager Problems

[Guest]

After using the BCM successfully for a few weeks, this week I've noticed that
my account history reflects all of my inbox (and not specific to the client)
and that the add history item is not functional. I've searched the various
forums and attempted the solutions with no success. I've cleared the form
cache, I've renamed the extend.dat, outcmd.dat and frmcache.dat files and
nothing seems to work. What a pain. Any help would be greatly appreciated.

 

[Milly Staples [MVP - Outlook]]

Try reposting in microsoft.public.outlook.bcm for assistance - the experts
hang out there.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Jim Sartain asked:

| After using the BCM successfully for a few weeks, this week I've
| noticed that my account history reflects all of my inbox (and not
| specific to the client) and that the add history item is not
| functional. I've searched the various forums and attempted the
| solutions with no success. I've cleared the form cache, I've renamed
| the extend.dat, outcmd.dat and frmcache.dat files and nothing seems
| to work. What a pain. Any help would be greatly appreciated.