Business contact manager - form corrupt?

[Anders]

I recently installed Microsoft Office 2003 with Business
Contact Manager. Since two days ago I haven't been able
to access any of my business contacts (or more
specifically I can't open the custom form with the
enhanced features and it opens merely as an ordinary
outlook form).

This is the error message I get:
"The custom form could not opened. Outlook will use an
Outlook form instead. The form required to view this
message cannot be displayed. Contact your administrator."

A shorter error message follows reading:
"Array index out of bounds."

I hope somebody will know what the matter is.

Thanks...
Anders

 

[Sue Mosher [MVP-Outlook]]

BCM sometimes has what's known as a "forms cache" problem. Clearing the
cache usually fixes it. Choose Tools | Options | Other | Advanced Options |
Custom Forms, then click Manage Forms, then Clear Cache.