Bullets and numbering doesnt work!

[Victoria13]

I have office 2003 and in word everytime I go to use the bullet points or
numbers the program closes down. It says "word has developed a problem and
is restarting." Everytime the program is restarted it does the same thing
again and again.

I have uninstalled and installed again and its still the same problem. It
hasnt always done this though, only in the past few months.

This is very frustrating!

Hopefully someone can help me!

 

[Stefan Blom]

Exit Word. Start the registry editor (for example via Start button | Run:
regedit). Locate the List Gallery Presets key and delete it. Close the
registry editor. Restart Word. Bullets and numbering should now be working
properly.

 

[grammatim]

How do you "locate the List Gallery Presets key"?

 

[Suzanne S. Barnhill]

You could use Find (Ctrl+F).

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

How do you "locate the List Gallery Presets key"?

 

[grammatim]

I don't think so ... back when I needed to "delete a registry key"
after an update did something funny to my Word, eventually I was
provided with both a pathname and the actual filename I was looking
for (which didn't involve the phrase "registry key"). All these
programmers who respond here have _got_ to realize that the vast
majority of users are _not_ familiar with the jargon used in Windows
(which extends to calling "Explorer" that which they will see on their
screen as "(My) Computer") and need to be explicit about such things
in their initial responses.

 

[Suzanne S. Barnhill]

If I open the Registry, select My Computer (so that the entire Registry will
be searched, assuming I have no clue at all where to start), and enter "List
Gallery Presets" into the Find dialog (with all boxes checked, assuming I
don't know whether it's a key, a value, or data), the search takes a while
longer than it would if I drilled down a bit first, but it does find the
relevant key.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

I don't think so ... back when I needed to "delete a registry key"
after an update did something funny to my Word, eventually I was
provided with both a pathname and the actual filename I was looking
for (which didn't involve the phrase "registry key"). All these
programmers who respond here have _got_ to realize that the vast
majority of users are _not_ familiar with the jargon used in Windows
(which extends to calling "Explorer" that which they will see on their
screen as "(My) Computer") and need to be explicit about such things
in their initial responses.

 

[grammatim]

You've done it again ... what does "open the Registry" mean?

 

[Suzanne S. Barnhill]

Well, Stefan has already spelled that out: "Start the registry editor (for
example via Start button | Run: regedit)."

But you're really being unnecessarily obtuse here. If you google for "open
registry editor," the first hit is
http://www.ehow.com/how_11825_open-windows-registry.html, which gives these
three steps:

1. Click the Start menu.

2. Click Run.

3. Type "regedit" and click OK.

If you want it with pictures, you can use the third search result:
http://www.securepcsolutions.com/tweak/Open.asp

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

You've done it again ... what does "open the Registry" mean?

 

[grammatim]

It's not for my benefit; it's for people who come here knowing even
less than I do about their OS.

This time we learn that "open the Registry" is the same as "start the
registry editor." There is no reason a naive user (such as myself)
would suppose those to be the same thing. ("Opening" a file and
"editing" a file are rather different things!)

 

[Suzanne S. Barnhill]

But my point is that Stefan's first post gave instructions for opening the
Registry editor. You will also note that Victoria13 has not been back here
complaining that Stefan's instructions were unclear.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

It's not for my benefit; it's for people who come here knowing even
less than I do about their OS.

This time we learn that "open the Registry" is the same as "start the
registry editor." There is no reason a naive user (such as myself)
would suppose those to be the same thing. ("Opening" a file and
"editing" a file are rather different things!)