Bulleted and numbered list tool greyed out

A

AKH

I have created list styles based on advice from this site and they have been
working fine but suddenly, after a paragraph of body text, my new numbered
list has continued the numbering from before, rather than restarting
numbering. I've gone into the style/modify to check that the 'start at'
number 1 is set, but I can't go into format/bullets and numbering because it
is greyed out. I am pulling my hair out!
 

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