Buisness Contact Manager 2003

[Guest]

When I open Microsoft Outlook 2003 Pro edition with Buisness Contact Manager.
The add in Buisness Contact manager tool bar does not show up on the Menu.I
have the buisnes contacts and accounts. However when I try to open the
buisness contact form it says, buisness contact manager was unable to
intilize this form. I have when to about outlook and there is nothing there
for me to enable or disable. I have tryed to clear my cache also with no
luck. I do get a error when I open Outlook it shows a bar and says finalizing
buisness contact manager for outlook then stops and puts a error up that
says.(Your OFT file for message class IPM.Contact. BCM.Account has awrong
version. Requested version 2.00.3516.00. oft form version 1.001616.00. and
does not let buisness contact manager intilize.When I go to forms it shows a
version of 1.00.1616.00 I read some discussion on I need to mabey update to
version 2 . I f so how would I do this. I would appreciate any help with this.

 

[Raul]

Like earlier posted you said business tools was not available

Go to help > about Microsoft Outlook and check if you anything in the
disabled items and if you do try enabling it

Also how did you install BCM ? did you do it from a CD or you download the
update

 

[Guest]

Raul
Thank you for you reply. I installed BCM from a cd. However after writing I
went back and re-installed BCM then re-started my computer and BCM showed up
and all was well. Thank you for you help. It seems that you need to uninstall
BCM from the add and remove in the controll panel then re-boot and then
re-install BCM. After which I got my updates and re-installed them. Then re-
booted. After that I went to Buisnes tools and selected manage data base and
followed directions and selected were I had backed up my BCM. Everything
works great. I really appreciate all the helpfull information in the
discussion group. Many thanks Okie Tom