BSOD when restarting, shutting down, sleeping, hibrinating, etc

G

Guest

I am getting a BSOD after choosing to shut down or restart. Along with that,
I am getting the same screen when trying to sleep or hibrinate! This is very
bad, as this is happening on my notebook, and is impossible to turn it off.

ie. when I close the lid, I get a BSOD, it restarts, BSOD, restarts, etc
until the battery is dead.

Or if I shut down, I BSOD, it restarts, and reloads windows.

The system mentioned that it is a device driver causing this, by trapping a
thread in an infinite loop, but I can't determine which

Has anyone else faced this? It makes it very difficult to use my notebook.
 
A

Andre Da Costa [Extended64]

This is definitely a device driver problem, my guess, its video releated. I
would check the Event Viewer to see if there are any messages relating to it
and report back. Also check the Device Manager to see if there any
exclamations on devices that have not been installed, right click them and
click 'Disable".
--
--
Andre
Windows Connected | http://www.windowsconnected.com
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta
 
G

Guest

There is one device with an exclamation point, my bluetooth adapter, because
I can't get a driver for it. After disabling it, the crashes continue.

This is the "Technical Information" from two different crashes
Crash 1:
STOP: 0x0000007E (0xC0000005, 0x00000000, 0x9875BC50, 0x9875B94C)
Crash 2:
STOP: 0x0000007E (0xC0000005, 0x00000000, 0x986E6C50, 0x986E694C)

I couldn't find anything specific in the event viewer at the time of the
crash, but the fact that the "Last Hour" and other headings don't display
right doesn't help. There were 0 critical and 3 Errors which seemed to all
relate to DHCP within the last hour.

The display driver I am using is:
Intel(R) 82852/82855 GM/GME Graphics Controller
Which is running a Microsoft provided driver, bundled with vista.

Upon every restart I get a "Windows has recovered from an unexpected
shutdown" error, and the details provided are (from yet another crash):
Problem Event Name: BLUESCREEN
OS Version: 6.0.5384.2.0.0.256.1
Locale ID: 4150

Additional info:
BCCode: 1000007e
BCP1: C0000005
BCP2: 00000000
BCP3: 97AA7C50
BCP4: 97AA794C
OS_Version: 6_0_5384
Product: 256_1

Then the dump info

The BSOD says to disable any memory caching or shadowing in the BIOS
settings, but I can't find any settings in the BIOS relating to memory.

If there is any other info you need to know, let me know

Andrew Scott
 
G

Guest

There is one device with an exclamation point, my bluetooth adapter, because
I can't get a driver for it. After disabling it, the crashes continue.

This is the "Technical Information" from two different crashes
Crash 1:
STOP: 0x0000007E (0xC0000005, 0x00000000, 0x9875BC50, 0x9875B94C)
Crash 2:
STOP: 0x0000007E (0xC0000005, 0x00000000, 0x986E6C50, 0x986E694C)

I couldn't find anything specific in the event viewer at the time of the
crash, but the fact that the "Last Hour" and other headings don't display
right doesn't help. There were 0 critical and 3 Errors which seemed to all
relate to DHCP within the last hour.

The display driver I am using is:
Intel(R) 82852/82855 GM/GME Graphics Controller
Which is running a Microsoft provided driver, bundled with vista.

Upon every restart I get a "Windows has recovered from an unexpected
shutdown" error, and the details provided are (from yet another crash):
Problem Event Name: BLUESCREEN
OS Version: 6.0.5384.2.0.0.256.1
Locale ID: 4150

Additional info:
BCCode: 1000007e
BCP1: C0000005
BCP2: 00000000
BCP3: 97AA7C50
BCP4: 97AA794C
OS_Version: 6_0_5384
Product: 256_1

Then the dump info

The BSOD says to disable any memory caching or shadowing in the BIOS
settings, but I can't find any settings in the BIOS relating to memory.

If there is any other info you need to know, let me know

Andrew Scott
 
G

Guest

There is one device with an exclamation point, my bluetooth adapter, because
I can't get a driver for it. After disabling it, the crashes continue.

This is the "Technical Information" from two different crashes
Crash 1:
STOP: 0x0000007E (0xC0000005, 0x00000000, 0x9875BC50, 0x9875B94C)
Crash 2:
STOP: 0x0000007E (0xC0000005, 0x00000000, 0x986E6C50, 0x986E694C)

I couldn't find anything specific in the event viewer at the time of the
crash, but the fact that the "Last Hour" and other headings don't display
right doesn't help. There were 0 critical and 3 Errors which seemed to all
relate to DHCP within the last hour.

The display driver I am using is:
Intel(R) 82852/82855 GM/GME Graphics Controller
Which is running a Microsoft provided driver, bundled with vista.

Upon every restart I get a "Windows has recovered from an unexpected
shutdown" error, and the details provided are (from yet another crash):
Problem Event Name: BLUESCREEN
OS Version: 6.0.5384.2.0.0.256.1
Locale ID: 4150

Additional info:
BCCode: 1000007e
BCP1: C0000005
BCP2: 00000000
BCP3: 97AA7C50
BCP4: 97AA794C
OS_Version: 6_0_5384
Product: 256_1

Then the dump info

The BSOD says to disable any memory caching or shadowing in the BIOS
settings, but I can't find any settings in the BIOS relating to memory.

If there is any other info you need to know, let me know

Andrew Scott
 
G

Guest

There is one device with an exclamation point, my bluetooth adapter, because
I can't get a driver for it. After disabling it, the crashes continue.

This is the "Technical Information" from two different crashes
Crash 1:
STOP: 0x0000007E (0xC0000005, 0x00000000, 0x9875BC50, 0x9875B94C)
Crash 2:
STOP: 0x0000007E (0xC0000005, 0x00000000, 0x986E6C50, 0x986E694C)

I couldn't find anything specific in the event viewer at the time of the
crash, but the fact that the "Last Hour" and other headings don't display
right doesn't help. There were 0 critical and 3 Errors which seemed to all
relate to DHCP within the last hour.

The display driver I am using is:
Intel(R) 82852/82855 GM/GME Graphics Controller
Which is running a Microsoft provided driver, bundled with vista.

Upon every restart I get a "Windows has recovered from an unexpected
shutdown" error, and the details provided are (from yet another crash):
Problem Event Name: BLUESCREEN
OS Version: 6.0.5384.2.0.0.256.1
Locale ID: 4150

Additional info:
BCCode: 1000007e
BCP1: C0000005
BCP2: 00000000
BCP3: 97AA7C50
BCP4: 97AA794C
OS_Version: 6_0_5384
Product: 256_1

Then the dump info

The BSOD says to disable any memory caching or shadowing in the BIOS
settings, but I can't find any settings in the BIOS relating to memory.

If there is any other info you need to know, let me know

Andrew Scott
 
G

Guest

There is one device with an exclamation point, my bluetooth adapter, because
I can't get a driver for it. After disabling it, the crashes continue.

This is the "Technical Information" from two different crashes
Crash 1:
STOP: 0x0000007E (0xC0000005, 0x00000000, 0x9875BC50, 0x9875B94C)
Crash 2:
STOP: 0x0000007E (0xC0000005, 0x00000000, 0x986E6C50, 0x986E694C)

I couldn't find anything specific in the event viewer at the time of the
crash, but the fact that the "Last Hour" and other headings don't display
right doesn't help. There were 0 critical and 3 Errors which seemed to all
relate to DHCP within the last hour.

The display driver I am using is:
Intel(R) 82852/82855 GM/GME Graphics Controller
Which is running a Microsoft provided driver, bundled with vista.

Upon every restart I get a "Windows has recovered from an unexpected
shutdown" error, and the details provided are (from yet another crash):
Problem Event Name: BLUESCREEN
OS Version: 6.0.5384.2.0.0.256.1
Locale ID: 4150

Additional info:
BCCode: 1000007e
BCP1: C0000005
BCP2: 00000000
BCP3: 97AA7C50
BCP4: 97AA794C
OS_Version: 6_0_5384
Product: 256_1

Then the dump info

The BSOD says to disable any memory caching or shadowing in the BIOS
settings, but I can't find any settings in the BIOS relating to memory.

If there is any other info you need to know, let me know

Andrew Scott
 
R

richter

Sorry about the mass replies, Microsofts web interface gives me
errors on every post. I'll use my news client from now on.

Andrew Scott
 
M

MICHAEL

Richter said:
Sorry about the mass replies, Microsofts web interface gives me
errors on every post. I'll use my news client from now on.
Click to expand...

Not your fault. For as long as I've been popping into Microsoft's
newsgroups and they've had the web based forums, that has always
been a problem. It amazes me that a multi-billion dollar ginormous
corporation can not get that fixed- especially, a software company.

Use Outlook Express or Windows Mail to read and post to the
newsgroups.


-Michael
 

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