BSOD Stop 0x00000019

[Eric]

I have been getting a BSOD with Stop 0x00000019 with the parameters of
(0x00000020,0xE38B5740,0xE38B5760,0x0C040201). I have not installed any new
hardware in the last 3 months and this has only started in the last week.
Any suggestions as to what is causing this??

Thanks

 

[Rey Santos]

Windows Driver Kit: Driver Development Tools
Bug Check 0x19: BAD_POOL_HEADER
http://msdn.microsoft.com/en-us/library/ms793223.aspx

If you have a Minidump file: Windows/Minidump/Mini082108-01.dmp, then you
can debug the system. Instruction here:
How to read the small memory dump files that Windows creates for debugging
http://support.microsoft.com/kb/315263

Use the !analyze -show (click on the blue text) command.

Look for the MODULE_NAME and IMAGE_NAME headings. This is the program that
caused the error. Sometimes when it's a device driver it means that that
device is causing the BSOD and by disabling it or updating the driver your
system will run stable. If you don't know what device that name relates to
then Google it.

 

[Gerry]

Eric

Does the computer boot? How often are these errors occuring? Do the
errors occur in safe mode as well as normal mode?

Background information on Stop Error message
http://msdn2.microsoft.com/en-us/library/ms793223.aspx

A pool header issue is a problem with Windows memory allocation. Device
driver issues are probably the msot common, but this can have diverse
causes including bad sectors or other disk write issues, and problems
with some routers. (By theory, RAM problems would be suspect for memory
pool issues, but I haven't been able to confirm this as a cause.)
Source: http://aumha.org/a/stop.htm

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

Try Start, Run, type "sigverif.exe" without quotes and hit OK. What
drivers are listed as unsigned? Disregard those which are not checked.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



Try running HD Tune(freeware).

Download and run it and see what it turns up.
http://www.hdtune.com/

Select the Info tabs and place the cursor on the drive under Drive
letter and then double click the two page icon ( copy to Clipboard )
and copy into a further message.

Select the Health tab and then double click the two page icon ( copy to
Clipboard ) and copy into a further message. Make sure you do a full
surface scan with HD Tune.