BSOD at user logon screen

[Guest]

Whenever I boot vista (business edition), I can get to the user logon screen,
but before I can select my profile to log in, the logon music skips and then
i get a BSOD, followed by a restart. here is the info from the crash:

STOP: 0x0000008E (0xC0000005, 0x948CAADE, 0x962ECAB0, 0x00000000)
win32k.sys - Address 948CAADE base at 94800000, DateStamp 4549aea2

and then it dumps the memory. I really have no clue what is going on here. I
haven't installed anything except civilization 4 and adobe after effects 7.

thanks for any help.

 

[Paul Lambert]

Whenever I boot vista (business edition), I can get to the user logon screen,
but before I can select my profile to log in, the logon music skips and then
i get a BSOD, followed by a restart. here is the info from the crash:

STOP: 0x0000008E (0xC0000005, 0x948CAADE, 0x962ECAB0, 0x00000000)
win32k.sys - Address 948CAADE base at 94800000, DateStamp 4549aea2

and then it dumps the memory. I really have no clue what is going on here. I
haven't installed anything except civilization 4 and adobe after effects 7.

thanks for any help.

Have you tried booting into safe mode? Booting into command prompt and
doing a chkdsk? Looks like win32k.sys is corrupted, if you can get a
command prompt, you might be able to copy

Failing that... reinstall/repair is probably your best bet.

P.
P.

 

[Guest]

If I can get a command prompt, where would I copy a non-corrupted win32k.sys
from?