BSOD at end of installation

[petermcmillan_uk]

I've just built a new computer with 64bit Vista Home Premium. The
installation goes through its bits and then reboots itself (as it's
supposed to). When it comes back it does the 'completing
installation' stage, but during this it gives me a BSOD and I can't
get any further with the install. It reboots itself very quickly so
it's hard to read the message.

Any ideas what happens in the 'completing installation' stage? Does
it have a look at the hardware? Or does anybody know how to fix it?
I haven't got any unusual hardware (apart from a USB memory card
reader) in there so I wouldn't expect driver problems.

At the moment I've spent £hundreds for a machine that does nothing :
(. Windows XP isn't really an option either because Vista was the
whole reason for buying the computer.

My hardware is:
Asus 380W PSU
ASUS M2A-VM HDMI Motherboard (inc sound + video)
AMD BE-2350 Processor (dual core - 64 bit)
Corsair XMS2 800MHz DDR2 2Gb
LG PATA DVD writer
Western Digital SATA 160Gb 7200rpm HD

 

[philo]

I've just built a new computer with 64bit Vista Home Premium. The
installation goes through its bits and then reboots itself (as it's
supposed to). When it comes back it does the 'completing
installation' stage, but during this it gives me a BSOD and I can't
get any further with the install. It reboots itself very quickly so
it's hard to read the message.

Any ideas what happens in the 'completing installation' stage? Does
it have a look at the hardware? Or does anybody know how to fix it?
I haven't got any unusual hardware (apart from a USB memory card
reader) in there so I wouldn't expect driver problems.

At the moment I've spent £hundreds for a machine that does nothing :
(. Windows XP isn't really an option either because Vista was the
whole reason for buying the computer.

My hardware is:
Asus 380W PSU
ASUS M2A-VM HDMI Motherboard (inc sound + video)
AMD BE-2350 Processor (dual core - 64 bit)
Corsair XMS2 800MHz DDR2 2Gb
LG PATA DVD writer
Western Digital SATA 160Gb 7200rpm HD

Did you install the chipset drivers?

Look at the post from yesterday as that was covered

see: "desperate"

 

[petermcmillan_uk]

I've just built a new computer with 64bit Vista Home Premium.  The
installation goes through its bits and then reboots itself (as it's
supposed to).  When it comes back it does the 'completing
installation' stage, but during this it gives me a BSOD and I can't
get any further with the install.  It reboots itself very quickly so
it's hard to read the message.

Any ideas what happens in the 'completing installation' stage?  Does
it have a look at the hardware?  Or does anybody know how to fix it?
I haven't got any unusual hardware (apart from a USB memory card
reader) in there so I wouldn't expect driver problems.

At the moment I've spent £hundreds for a machine that does nothing :
(.  Windows XP isn't really an option either because Vista was the
whole reason for buying the computer.

My hardware is:
Asus 380W PSU
ASUS M2A-VM HDMI Motherboard (inc sound + video)
AMD BE-2350 Processor (dual core - 64 bit)
Corsair XMS2 800MHz DDR2 2Gb
LG PATA DVD writer
Western Digital SATA 160Gb 7200rpm HD

Did you install the chipset drivers?

Look at the post from yesterday as that was covered

see: "desperate"

I've got further now, and installed it. I tried, but I couldn't
install any drivers until after the install. I changed the memory
voltage from 'auto' to 1.9V, which I thought may have fixed it, but it
may just been luck because I keep getting a BSOD every few minutes
even when not doing much.

It looks like a hardware fault (not really the right group). I ran
the memory test from the Vista DVD and there were no errors. Does
that mean the memory should be OK or does it not stress the memory
enough? My first BSOD was at the login screen before logging in, and
it didn't crash during the performance tests either. The first two
BSODs were something about modifying internal data structures IIRC,
and the last was memory management. The only other posibility I can
think of is the processor having a hot spot if the thermal pad got
messed up (although I doubt it)?

 

[philo]

I've just built a new computer with 64bit Vista Home Premium. The
installation goes through its bits and then reboots itself (as it's
supposed to). When it comes back it does the 'completing
installation' stage, but during this it gives me a BSOD and I can't
get any further with the install. It reboots itself very quickly so
it's hard to read the message.

Any ideas what happens in the 'completing installation' stage? Does
it have a look at the hardware? Or does anybody know how to fix it?
I haven't got any unusual hardware (apart from a USB memory card
reader) in there so I wouldn't expect driver problems.

At the moment I've spent £hundreds for a machine that does nothing :
(. Windows XP isn't really an option either because Vista was the
whole reason for buying the computer.

My hardware is:
Asus 380W PSU
ASUS M2A-VM HDMI Motherboard (inc sound + video)
AMD BE-2350 Processor (dual core - 64 bit)
Corsair XMS2 800MHz DDR2 2Gb
LG PATA DVD writer
Western Digital SATA 160Gb 7200rpm HD

Did you install the chipset drivers?

Look at the post from yesterday as that was covered

see: "desperate"

I've got further now, and installed it. I tried, but I couldn't
install any drivers until after the install. I changed the memory
voltage from 'auto' to 1.9V, which I thought may have fixed it, but it
may just been luck because I keep getting a BSOD every few minutes
even when not doing much.

It looks like a hardware fault (not really the right group). I ran
the memory test from the Vista DVD and there were no errors. Does
that mean the memory should be OK or does it not stress the memory
enough? My first BSOD was at the login screen before logging in, and
it didn't crash during the performance tests either. The first two
BSODs were something about modifying internal data structures IIRC,
and the last was memory management. The only other posibility I can
think of is the processor having a hot spot if the thermal pad got
messed up (although I doubt it)?


I've found that occasionally, a memory test utility will pass RAM
that still turns out to be marginal.

Rather than changing the voltage, for now, just try clocking down the RAM to
see what happens.

I agree that the thermal pad probably is OK...
but you should check the cpu temp

 

[petermcmillan_uk]

I've got further now, and installed it.  I tried, but I couldn't
install any drivers until after the install.  I changed the memory
voltage from 'auto' to 1.9V, which I thought may have fixed it, but it
may just been luck because I keep getting a BSOD every few minutes
even when not doing much.

It looks like a hardware fault (not really the right group).  I ran
the memory test from the Vista DVD and there were no errors.  Does
that mean the memory should be OK or does it not stress the memory
enough?  My first BSOD was at the login screen before logging in, and
it didn't crash during the performance tests either.  The first two
BSODs were something about modifying internal data structures IIRC,
and the last was memory management.  The only other posibility I can
think of is the processor having a hot spot if the thermal pad got
messed up (although I doubt it)?

I've found that occasionally, a memory test utility will pass RAM
that still turns out to be marginal.

Rather than changing the voltage, for now, just try clocking down the RAM to
see what happens.

I agree that the thermal pad probably is OK...
but you should check the cpu temp- Hide quoted text -

- Show quoted text -

Looking in the BIOS, the temperatures are VERY low. All below 30C,
although the CPU was at 14C earlier, which is below room temperature.
I might try that with the RAM, I paid a bit extra for this RAM because
I thought it was a good brand and didn't want any problems lol.

 

[philo]

I've got further now, and installed it. I tried, but I couldn't
install any drivers until after the install. I changed the memory
voltage from 'auto' to 1.9V, which I thought may have fixed it, but it
may just been luck because I keep getting a BSOD every few minutes
even when not doing much.

It looks like a hardware fault (not really the right group). I ran
the memory test from the Vista DVD and there were no errors. Does
that mean the memory should be OK or does it not stress the memory
enough? My first BSOD was at the login screen before logging in, and
it didn't crash during the performance tests either. The first two
BSODs were something about modifying internal data structures IIRC,
and the last was memory management. The only other posibility I can
think of is the processor having a hot spot if the thermal pad got
messed up (although I doubt it)?

I've found that occasionally, a memory test utility will pass RAM
that still turns out to be marginal.

Rather than changing the voltage, for now, just try clocking down the RAM to
see what happens.

I agree that the thermal pad probably is OK...
but you should check the cpu temp- Hide quoted text -

- Show quoted text -

Looking in the BIOS, the temperatures are VERY low. All below 30C,
although the CPU was at 14C earlier, which is below room temperature.
I might try that with the RAM, I paid a bit extra for this RAM because
I thought it was a good brand and didn't want any problems lol.


If your system is stable with the RAM underclocked, then the RAM must be
bad...
but of course, at this point it's hard to tell

 

[Stephen Petrowski]

he needs to install the sata driver chip softwear before installing windows

 

[philo]

he needs to install the sata driver chip softwear before installing

windows

yes. That was already mentioned but it looks like he got past that point now

 

[petermcmillan_uk]

If your system is stable with the RAM underclocked, then the RAM must be
bad...
but of course, at this point it's hard to tell- Hide quoted text -

I'm on my Vista machine now and it seems to be working . I set the
DDR to 667MHz rather than auto. It looks like the memory doesn't work
at its rated spec (800MHz). It's really annoying because I paid quite
a bit extra for 800Mhz, and even more for Corsair. It's not really
worth the hassle and cost of getting a replacement. So I'll probably
just stick with it at 667MHz

I'm hoping that it won't suddenly die completely. The motherboard
temperature monitor seems to be useless though. At the moment the CPU
is at 12C, but the room must be at least 18C. It's a pretty rubbish
computer really. I'm already starting to hate Vista too. I'll
probably end up using my faster Windows XP machine, which is less than
half as powerful.

 

[philo]

I'm on my Vista machine now and it seems to be working . I set the
DDR to 667MHz rather than auto. It looks like the memory doesn't work
at its rated spec (800MHz). It's really annoying because I paid quite
a bit extra for 800Mhz, and even more for Corsair. It's not really
worth the hassle and cost of getting a replacement. So I'll probably
just stick with it at 667MHz

I'm hoping that it won't suddenly die completely. The motherboard
temperature monitor seems to be useless though. At the moment the CPU
is at 12C, but the room must be at least 18C. It's a pretty rubbish
computer really. I'm already starting to hate Vista too. I'll
probably end up using my faster Windows XP machine, which is less than
half as powerful.

Too bad the RAM does not work at it's rating...
but glad you at least got the system up and running.

Though I am still evaluating Vista here...
not of my hardware is really good enough,
so I mostly use Win2k, XP and Linux .

I'd think that once you get your system fine-tuned, it should run Vista
pretty well though

 

[petermcmillan_uk]

Too bad the RAM does not work at it's rating...
but glad you at least got the system up and running.

Though I am still evaluating Vista here...
not of my hardware is really good enough,
so I mostly use Win2k, XP and Linux .

I'd think that once you get your system fine-tuned, it should run Vista
pretty well though

Thanks for your help. I have done a complete reinstall of Vista now,
just incase the RAM problems had messed something up. I am quite
happy with the performance, it feels faster than my old machine
(Athlon XP 1700+) even with Aero. The graphics card isn't good for
games though as it's onboard, my old machine runs games better.

My performance rating is limited by the graphics card, which is 3.0
for 3D and 3.1 for 2D. The processord, HD and memory are 5 point
something, just below 6.

 

[philo]

Thanks for your help. I have done a complete reinstall of Vista now,
just incase the RAM problems had messed something up. I am quite
happy with the performance, it feels faster than my old machine
(Athlon XP 1700+) even with Aero. The graphics card isn't good for
games though as it's onboard, my old machine runs games better.

My performance rating is limited by the graphics card, which is 3.0
for 3D and 3.1 for 2D. The processord, HD and memory are 5 point
something, just below 6.

Well hope your system stays running OK now.
usually if there are problems they will show up pretty darn fast.
There is no way I'm going to go out an spend $$$$$ to get a better graphics
card,,,
so it looks like it will be a while before I'll be using Vista on a daily
basis...