Browser setting

[Dapper Dan]

Since I purchased this new computer last month I have been unable to access
a particular (safe) website. A message box appears saying requested page
cannot be found or you have timed out. Appears to be a browser setting since
I can access this site from my other computers. Anyone know which adjustment
is necessary ?

 

[Rick \Nutcase\ Rogers]

Hi,

Close any instances of Internet Explorer. Click start/run, type cmd and
click ok. From the prompt, run ipconfig /flushdns. When finished, close the
command prompt and retry visiting that page.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Dapper Dan]

Good try Rick, but no Luck. I did get the message "successfully flushed the
DNS Revolver cache", but I still couldn't get entry to the website.

I tried changing all the settings under the Security tab to either Enable or
Prompt. Still no luck, so I reset to Default. I also listed the site in
Trusted Zone but this didn't help either.

I'd like to clarify what's happening. I can access the general site but when
I type in my user name and password, a message box reveals;
"requested page cannot be found or you have timed out".

As indicated in my initial message, I can access this site from my laptop
but cannot from this computer. My contacts at the site are stumped.

Dan

 

[Guest]

Reply follows your message(s).

Since I purchased this new computer last month I have been unable to access
a particular (safe) website. A message box appears saying requested page
cannot be found or you have timed out. Appears to be a browser setting since
I can access this site from my other computers. Anyone know which adjustment
is necessary ?

"Dapper Dan" wrote:

<snip>but when
I type in my user name and password, a message box reveals;
"requested page cannot be found or you have timed out".
Sounds like their site associates your old computer's "signature" with your
login account. ie- your "profile" has changed. Try opening a new account.

 

[Rick \Nutcase\ Rogers]

Hi Dan,

Have you cleared the TIF folders under your user profile?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Dapper Dan]

Yes, I did Rick but still no luck. Also de-activated the firewall, just in
case, but to no avail.

Dan

 

[Rick \Nutcase\ Rogers]

Hi Dan,

HOW TO: Troubleshoot Situations Where You Cannot Complete MSN Sign-up or
Connect to SSL Secured (128-Bit) Web Sites by Using Internet Explorer in
Windows XP
http://support.microsoft.com/?kbid=813444

The steps in the article above may help if it's only the secure sites that
are a problem.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Dapper Dan]

Success.....well sort of!

Went through that whole list Rick and the only thing I didn't do was a
System Restore because access to that website was never achieved on this
machine. However the last item on the list suggested creating a new account,
which I did and I was able to access immediately.

Thank you ever so much for your patience and indeed your expert guidance, it
was greatly appreciated. It looks like I need to do a bit more reading
because it suggests that I delete the profiles stored for this account, but
I'm reluctant to do so because I'm actually logged in as the Administrator
and I don't want to screw things up.

Once again thanks for hanging in there and helping me solve this.

Dan