Browser not able to access web sites while online

[Tom]

While visiting my in-laws, I somehow managed to screw up
their ability to access the web after I installed ad-aware
to get rid of a ton of spyware. They are running Win 98,
second edition, internet explorer 6.0.28. They dial up
though a service that checked out the connection and said
it is fine. I then ran a modem test that checked out. I
tried to add/remove internet explorer and it told me it
would try to re-install selcted missing or corrupt files
if any. Then I tried to restore an older registry, but
the earliest one wasn't old enough to help. I also tried
to reload through a setup file that re-installed ie6.0
(presumably though a previously downloaded file from
microsoft). I think the problem is with internet
explorer, and Dell told me to go to MS. After I establish
a connection, I load ie and it tells me it can't find the
page/server. It sometimes references the file
c:\windows\system\shdoclc.dll\dnserror.htm.
Interestingly, I'm able to ping Yahoo's IP address from
DOS, but I can't ping Yahoo.com. Anyone have any
suggestions for a beleagured son-in-law? I'd love to
reload ie (I guess) but I don't have a recent version on
cd/disk to do it and their pc obviously can't access the
net.

 

[Charlie Tame]

Try this Tom, it's been posted a couple of times and some replies say it
works...

http://www.cexx.org/lspfix.htm

Thanks to whoever found it first, not me....

Charlie

 

[Charlie Tame]

Oops forgot... by the way you might want to turn off their unsigned
activex...


--
More Secure ActiveX Settings
http://www.tames.net/security/activexsettings.htm
Help Removing Parasites and AdWare
http://mvps.org/winhelp2002/unwanted.htm
www.lavasoftusa.com
http://security.kolla.de/index.php?lang=en&page=about
http://www.spywareguide.com/product_list_full.php
Even better browser security
http://www.staff.uiuc.edu/~ehowes/resource6.htm

Charlie

 

[Tom]

This worked perfectly! Thanks so much.

-----Original Message-----
Try this Tom, it's been posted a couple of times and some replies say it
works...

http://www.cexx.org/lspfix.htm

Thanks to whoever found it first, not me....

Charlie




.

 

[Jeanne]

I am traveling with my laptop and have the same problem with IE as described
below... but can't see what is on the fix site because I have no browser.
Is there an alternate way to get this info?

Thanks

Jeanne

 

[H Leboeuf]

If it's exactly the same then you need to download this file. LSPFix.exe

Maybe someone will get it you if you ask.

FIRST I would try this just in case your problem(s) not the same.

Try this: Tools > Internet Options > Advanced > Browsing
Uncheck the Enable 3rd party browser extensions

If this clears your problem then find out who the culprit(s) is/are with
these tools.

Let AD-Aware Scan your system for advertising Spyware
http://www.lavasoftusa.com

and:

SpyBot-S&D
http://security.kolla.de/

p.s Reset the 3rd party browser setting.