Broadband - script error?

[Terry Pinnell]

Have now been running BT Broadband for a few days. Several times I've
had the '?' BT Broadband Help system tray icon flashing. On d-clicking
it I get messages like this:
-------
An error has occurred in the script on this page.
Line: 25
Char: 5
Error: Permission denied
Code: 0
URL: http://127.0.0.1:3009/swizzle/cmd/ui/takeMeThere?
incidentId=2088983112.8@Terry&vendorId=btbb
Do you want to continue running scripts on this page?
-------

What is this all about please? Is there some security exposure here?

FWIW, I do have XP's ICF firewall enabled, while I consider
alternatives or supplements.

 

[Terry Pinnell]

If it helps to explain this issue, when I hover the mouse pointer over
the BT Broadband '?' tray icon, this appears:
'Motive Chorus Alert D-Click to respond'

On doing so, that's when I get the script error. The options are
Continue with scripting on this page: Yes or No. On clicking Yes I
then get 'Please Wait' indefinitely until I close with the 'X' icon. I
can then d-click the '?' icon again and I get the connection check and
standard Help window.

 

[Mike Burgess]

Terry,
Most of the time this is just errors on the web site ..... not your end.
However some ad-blocking apps will cause this (script error) when the ad or
banner fails to display.

Internet Options | Advanced
Select: "Disable script debugging"
Uncheck: "Display a notification about every script error", click Apply\Ok

Verify these Registry entries exist and are correct:

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Disable Script Debugger"="yes"
"Error Dlg Details Pane Open"="yes"
"Error Dlg Displayed On Every Error"="no"
"NoJITSetup"=dword:00000000
"NoWebJITSetup"=dword:00000001

Note: always Export before editing .....
[or]
Download the latest version of Windows Script 5.6 for XP\2K
http://www.microsoft.com/downloads/...43-7e4b-4622-86eb-95a22b832caa&DisplayLang=en

Try installing that and see if it helps with your problem.
--
See: "General troubleshooting for scripting errors"
http://v4.windowsupdate.microsoft.com/troubleshoot/

An Error Has Occurred in the Script on This Page
http://support.microsoft.com/?kbid=306831
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 03-15-04]
Please post replies to this Newsgroup, email address is invalid

 

[Terry Pinnell]

Terry,
Most of the time this is just errors on the web site ..... not your end.
However some ad-blocking apps will cause this (script error) when the ad or
banner fails to display.

Internet Options | Advanced
Select: "Disable script debugging"
Uncheck: "Display a notification about every script error", click Apply\Ok

Verify these Registry entries exist and are correct:

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Disable Script Debugger"="yes"
"Error Dlg Details Pane Open"="yes"
"Error Dlg Displayed On Every Error"="no"
"NoJITSetup"=dword:00000000
"NoWebJITSetup"=dword:00000001

Note: always Export before editing .....
[or]
Download the latest version of Windows Script 5.6 for XP\2K
http://www.microsoft.com/downloads/...43-7e4b-4622-86eb-95a22b832caa&DisplayLang=en

Try installing that and see if it helps with your problem.
--
See: "General troubleshooting for scripting errors"
http://v4.windowsupdate.microsoft.com/troubleshoot/

An Error Has Occurred in the Script on This Page
http://support.microsoft.com/?kbid=306831
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file

Thanks a lot, Mike. I'll follow up those recommendations asap.

BTW, I just noticed that the BT Broadband Help window (when correctly
displayed by d-clicking tne tray icon) has 'm Motive Smart' at its
bottom right corner.

--
Terry, West Sussex, UK

http://www.mvps.org/winhelp2002/hosts.htm [updated 03-15-04]
Please post replies to this Newsgroup, email address is invalid

 

[Mike Burgess]

Terry,

"has 'm Motive Smart' at its bottom right corner"

"Motive Smart Virtual Assistant" supplied by your ISP
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 03-15-04]
Please post replies to this Newsgroup, email address is invalid
--

Terry,
Most of the time this is just errors on the web site ..... not your end.
However some ad-blocking apps will cause this (script error) when the ad or
banner fails to display.

Internet Options | Advanced
Select: "Disable script debugging"
Uncheck: "Display a notification about every script error", click Apply\Ok

Verify these Registry entries exist and are correct:

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Disable Script Debugger"="yes"
"Error Dlg Details Pane Open"="yes"
"Error Dlg Displayed On Every Error"="no"
"NoJITSetup"=dword:00000000
"NoWebJITSetup"=dword:00000001

Note: always Export before editing .....
[or]
Download the latest version of Windows Script 5.6 for XP\2K
http://www.microsoft.com/downloads/details.aspx?FamilyID=c717d943-7e4b-4622

-86eb-95a22b832caa&DisplayLang=en

Try installing that and see if it helps with your problem.
--
See: "General troubleshooting for scripting errors"
http://v4.windowsupdate.microsoft.com/troubleshoot/

An Error Has Occurred in the Script on This Page
http://support.microsoft.com/?kbid=306831
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS

file

Thanks a lot, Mike. I'll follow up those recommendations asap.

BTW, I just noticed that the BT Broadband Help window (when correctly
displayed by d-clicking tne tray icon) has 'm Motive Smart' at its
bottom right corner.

--
Terry, West Sussex, UK

http://www.mvps.org/winhelp2002/hosts.htm [updated 03-15-04]
Please post replies to this Newsgroup, email address is invalid