Bootstar clone will not boot.


A

ACeS

I have a 250 GB Seagate that is failing (it can not complete a long test in
Seatools).
This drive boots to 6 bootable partitions managed by Bootstar by star-tools.
com.

Seagate has sent me a replacement drive of the same size.
I am trying to use Ghost 2003 to clone the original to the new drive, but
with no success.

Here's what I have tried:
1) Booting from a Ghost floppy & using its GUI, I select "Image Disk" (-id),
"Disk to Disk".
I am told the "Destination drive too small", even though Ghost lists them
with the exact same characteristics.
2) Booting from a Ghost floppy & using its GUI, I select "Image All" (-ia),
"Disk to Disk".
The cloning completes. But the clone will not boot. "Error! Please start
the setup program"
The hdd is in the BIOS as master.
3) Booting from a Ghost floppy exiting the GUI and using the command line;
cloning with ghost -ia -ib options (from what I can tell these two options
can not both be selected in the GUI). The cloning completes. But the clone
will not boot. It correctly displays the Bootstar boot options, but all
selections result in "Error while loading operating system! <Key>".
4) Booting from a Ghost floppy & using its GUI, I select "Image Disk" (-id),
"Disk to Image".
The Ghost image file is placed on a third drive. Once complete I use that
image file to make the clone. Same results as #3.

In both of the last two cases, where the drive appeared to be 'close' to
functioning, I would boot with a Bootstar floppy and re-save the Bootstar
configuration in hopes that that would help, but no.

Ideas?
 
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A

Anna

ACeS said:
I have a 250 GB Seagate that is failing (it can not complete a long test in
Seatools).
This drive boots to 6 bootable partitions managed by Bootstar by
star-tools.
com.

Seagate has sent me a replacement drive of the same size.
I am trying to use Ghost 2003 to clone the original to the new drive, but
with no success.

Here's what I have tried:
1) Booting from a Ghost floppy & using its GUI, I select "Image Disk"
(-id),
"Disk to Disk".
I am told the "Destination drive too small", even though Ghost lists
them
with the exact same characteristics.
2) Booting from a Ghost floppy & using its GUI, I select "Image All"
(-ia),
"Disk to Disk".
The cloning completes. But the clone will not boot. "Error! Please
start
the setup program"
The hdd is in the BIOS as master.
3) Booting from a Ghost floppy exiting the GUI and using the command line;
cloning with ghost -ia -ib options (from what I can tell these two options
can not both be selected in the GUI). The cloning completes. But the
clone
will not boot. It correctly displays the Bootstar boot options, but all
selections result in "Error while loading operating system! <Key>".
4) Booting from a Ghost floppy & using its GUI, I select "Image Disk"
(-id),
"Disk to Image".
The Ghost image file is placed on a third drive. Once complete I use
that
image file to make the clone. Same results as #3.

In both of the last two cases, where the drive appeared to be 'close' to
functioning, I would boot with a Bootstar floppy and re-save the Bootstar
configuration in hopes that that would help, but no.

Ideas?


ACes:
Here are some step-by-step instructions for using the Ghost 2003 disk
cloning program...

But before we get to that - I'm not familiar with that Bootstar program you
mention. I take it it's some sort of disk management/boot management program
you are using. I trust there's no problem with that program causing any
problems you may be experiencing, especially as it pertains to the disk
cloning process.

So, assuming that your source HDD is a non-defective, completely functional
non-problem HDD, here are the Ghost 2003 step-by-step instructions for
cloning the contents of your source HDD to your new 250 GB HDD...

Hopefully you're working with the latest (& final) build of the Ghost 2003
program - version 2003.793. The previous "builds" did have some
incompatibilities, particularly as they affected disk cloning to USB
external HDDs. Unfortunately (AFAIK) that 793 update build is no longer
available from Symantec.

Here are step-by-step instructions for using the program...

Creating the bootable Ghost floppy disk (in case you haven't already done
so):
1. Install the Ghost 2003 program on your computer.
2. Insert a blank floppy disk (it need not be formatted) and access your
Ghost program.
3. Click on Ghost Utilities.
4. Click on Norton Ghost Boot Wizard.
5. Select Standard Ghost Boot Disk. A dialog box will appear.
a. Select the USB 2.0 Support option (assuming you have that
capability).
b. Select the Assign DOS drive letters option and click Next.
6. Select the Use PC-DOS option.
7. Complete the process following the screen prompts.
8. Remove floppy and label accordingly.

That's it. Now you have a Ghost bootable floppy disk which you can use to
undertake your cloning operations now and in the future. Now when you want
to clone the contents of one HDD to another HDD you simply insert the Ghost
bootable floppy disk in your floppy drive and boot up with both drives
connected.

NOTE: After creating the Ghost bootable floppy disk, you can create a Ghost
bootable CD from it using the Roxio or Nero CD burning programs, or most
other CD burning programs that allow you to create a bootable CD.
Unfortunately I know of no way to *directly* create this bootable CD from
the Ghost program (as you can do, for example, with the Acronis True Image
program).

Before undertaking the cloning operation ensure that the only storage
devices connected are the two HDDs that will be involved in the cloning
process, i.e., your source and destination disks. Disconnect any flash
drives, ZIP drives, etc.

Here's how to perform the cloning operation...
1. With both drives connected, boot up with the Ghost bootable floppy (or
Ghost bootable CD). You'll get an initial screen that displays "License
agreement warning". Right-arrow (or tab) over to the "Continue without
marking drives" button and press Enter.

2. The "About Norton Ghost" screen appears. Click OK.

3. Right-arrow twice over to the "To Disk" button and press Enter.

4. The next screen will list both your drives - the Drive 1 (source disk)
and Drive 2 (destination disk). MAKE ABSOLUTELY CERTAIN Drive 1 IS INDEED
YOUR SOURCE DISK, I.E., THE DISK YOU'RE CLONING *FROM*! Drive 1 will be
highlighted. Press Enter.

5. The next screen will have Drive 2 (destination disk) highlighted. AGAIN,
ENSURE THAT Drive 2 IS YOUR DESTINATION DISK, I.E., THE DISK YOU'RE CLONING
*TO*! Press Enter.

6. The next screen is the "Destination Drive Details" window, and reflects
your ultimate destination disk, i.e., your current Drive 2. Press your Tab
key to highlight the OK button and press Enter.

7. The "Proceed with disk clone?" dialog box will open. Left-arrow over to
the Yes button and press Enter.

8. The cloning process will begin. The data transfer speed will vary
depending upon the speed of your processor and the HDDs involved. On a
medium to high-powered system you should get transfer speeds ranging from
800 MB/min nearly 2.0 GB/min should you be cloning internal drives. It will
be considerably slower if you're cloning to a USB external HDD.

9. After you get the "Clone Completed Successfully" message, left-arrow over
to the Continue button and press Enter.

10. Down-arrow to Quit and press Enter.

11. Click Yes at the "Are you sure you want to quit?" message.

12. Remove the Ghost floppy and shut down the computer.

13. Disconnect your source disk and boot up with the cloned drive. In most
cases (but not always), a Windows "Found New Hardware" message will appear
in the Desktop's Notification Area shortly followed by a "System Settings
Change"message window informing you that new hardware has been found and
asks "Do you want to restart your computer now?" Click Yes for the reboot.

14. BTW, the reboot of the newly-cloned drive usually takes a longer time
than usual, so one must be patient. On rare occasions the system will fail
to reboot - the system will hang before reaching the Windows XP Welcome
screen. It's a rare occurrence, but you may experience it from time-to-time.
If that does occur, simply use the Ctrl-Alt-Delete keys to reboot.

Assuming you've cloned the contents of your working drive to your second
internal HDD, that second drive will be bootable (after disconnecting your
primary one, of course) as indicated above. You also have the option of
cloning your working drive to a USB external hard drive. In that case the
USBEHD is *not* bootable (at least we haven't been able to boot the XP OS
from a USBEHD), but you could clone the contents back to your internal drive
for restoration purposes should the need arise.

Just one other point I wish to emphasize with respect to the cloning
operation involving internal hard drives. Immediately following the cloning
operation and the shutdown of your machine, disconnect your source drive and
boot ONLY to the newly-cloned drive (as indicated in step 13. above). DO NOT
BOOT IMMEDIATELY FOLLOWING THE CLONING OPERATION WITH BOTH DRIVES CONNECTED.
Doing so is possible to cause future boot problems with the cloned drive.
Obviously there is no problem in this area should a USBEHD be involved in
the cloning process since that device is not bootable in an XP environment.
Anna
 
A

ACeS

Anna,
The steps you describe _are_ the steps I used in attempts #1 & #2. (BTW, it
is Ghost build 793).
Since I am using a boot manager (Bootstar) it is important that the clone is
a sector by sector copy and that the boot sector is copied.
Because the clone is such that the boot manager can not load(locate?) the OS,
there is no "new hardware" message. It is not getting even close to going
that far...
No help is available from Bootstar, BTW. I am wishing that I used some other
boot manager...
ACeS
 
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A

AJR

Confused here - I am sure Seagate provided a CD utility disk containig
instructions to do the following:

1. Mount the new disk as a primary IDE "Slave" drive
2. Run Seagates CD
3. Check for instructions on copying old HD (Master drive) to the new drive
and make it bootable.
4. Switch drives - make new drive the "Master" - remove old drive or set it
as the "Slave" for other use.
 

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