Boot problem

[Bill Ridgeway]

I have a Client's computer which wont boot up. In Safe Mode it will go
through the list of files and, after a short delay, re-boot. I've seen this
behaviour before but can't recall what caused it. My guess is it is a
virus, spyware or a corrupted hard disk. Any ideas?

Thanks.

Bill Ridgeway
Computer Solutions

 

[NewScience]

Can you boot in Safe Mode Command Prompt? And stay up.

The option to auto re-boot on error is set. But you can't reset it unless
you can somehow get into the system.
Can you use Recovery mode on the Windows XP CD?

 

[John John]

The Msgina.dll might be corrupt/broken/compromised or a different GINA
may have been introduced in the WinLogon key. See here:

The "Welcome to Windows" Logon Screen Does Not Appear When You Start the
Computer
http://support.microsoft.com/default.aspx?scid=kb;en-us;817142

If that is not the problem you could bootlog the startup and see if
anything useful shows up in the log.

John