Bluetooth problem

[Nick]

I'm using XP Pro with SP2.
P4 3.4ghz with AVG & ZA installed.
Have just tried to install a logitech bluetooth desktop.
I am very new to xp and know nothing of bluetooth.
I have installed the new hardware/software by following the instructions.
The mouse is recognised and works fine. The keyboard is not working.
During installation there were no windows pop-ups about new hardware etc.
In control panel and device manager there is no mention of any bluetooth
devices.
All help/support/kb & googled files lead me back to bluetooth in the
control panel, but it is not there!
I've tried adding optional Windows components but I can't find any mention
of bluetooth there either.

Can anyone point me on the right track please.

Many thanks

Nick.

 

[Thorsten Matzner]

Have just tried to install a logitech bluetooth desktop.
I am very new to xp and know nothing of bluetooth.
I have installed the new hardware/software by following the instructions.
The mouse is recognised and works fine. The keyboard is not working.
During installation there were no windows pop-ups about new hardware etc.
In control panel and device manager there is no mention of any bluetooth
devices.

See "How to troubleshoot Bluetooth detection and connectivity problems
in Windows XP Service Pack 2"
(http://support.microsoft.com/?kbid=883258).