bluetooth desktop

[Jack]

just got a nice new bluetooth desktop and everything was
going great both the mouse and keyboard worked. but all of
a sudden the computer can no longer find the keyboard. i
need help. if anyone knows anything please get back to me.
thanks
jack

 

[Sitaraman]

just got a nice new bluetooth desktop and everything was
going great both the mouse and keyboard worked. but all of
a sudden the computer can no longer find the keyboard. i
need help. if anyone knows anything please get back to me.
thanks
jack

Check this page

http://support.microsoft.com/default.aspx?scid=kb;en-us;811798

Have you tried this?