blue screen

[francois]

for a few days i get when i want to read my mail a blue screen after this i
get the next text: Product
Windows

Probleem
Onverwacht afgesloten

Datum
15-1-2008 16:47

Status
Er is meer informatie beschikbaar

Probleem met handtekening
Naam van probleemgebeurtenis: BlueScreen
Versie van besturingssysteem: 6.0.6000.2.0.0.768.3
Landinstelling-id: 1043

Bestanden die helpen bij het beschrijven van het probleem (sommige bestanden
zijn mogelijk niet meer beschikbaar)
Mini011508-01.dmp
sysdata.xml
Version.txt

Extra informatie over het probleem
BCCode: 1000008e
BCP1: C0000005
BCP2: 8651B703
BCP3: 9B3A7C70
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
Servergegevens: 82c34a1a-40f6-4c4f-b324-727fe8d2c971
i've got norman as virusscan and spysweeper for spyware, can someone help me
please?

 

[Frank Saunders MS-MVP IE,OE/WM]

for a few days i get when i want to read my mail a blue screen after this
i
get the next text: Product
Windows

Probleem
Onverwacht afgesloten

Datum
15-1-2008 16:47

Status
Er is meer informatie beschikbaar

Probleem met handtekening
Naam van probleemgebeurtenis: BlueScreen
Versie van besturingssysteem: 6.0.6000.2.0.0.768.3
Landinstelling-id: 1043

Bestanden die helpen bij het beschrijven van het probleem (sommige
bestanden
zijn mogelijk niet meer beschikbaar)
Mini011508-01.dmp
sysdata.xml
Version.txt

Extra informatie over het probleem
BCCode: 1000008e
BCP1: C0000005
BCP2: 8651B703
BCP3: 9B3A7C70
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
Servergegevens: 82c34a1a-40f6-4c4f-b324-727fe8d2c971
i've got norman as virusscan and spysweeper for spyware, can someone help
me
please?

Do a thorough check for malware, following all of the steps at one of these
Web pages.
Help with malware:
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for malware don't identify the malware as such and try to convince
you that you owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.