Blue screen

A

amber.2

My nephew was playing a game on my pc and i got a blue screen with a
tech information ,as i don't know what it means could some one please
give me a hint so i can remedy the problem.
Tech information

OXOOOOOOOD1[OXB609B856,OXOOOOOOO2,OXOOOOOOOO,OXB609B856]

THANKS FOR ANY HELP
 
R

Ron Martell

amber.2 said:
My nephew was playing a game on my pc and i got a blue screen with a
tech information ,as i don't know what it means could some one please
give me a hint so i can remedy the problem.
Tech information

OXOOOOOOOD1[OXB609B856,OXOOOOOOO2,OXOOOOOOOO,OXB609B856]

THANKS FOR ANY HELP


STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL

"This indicates that a kernel-mode driver attempted to access pageable
memory at a process IRQL that was too high.

A driver tried to access an address that is pageable (or that is
completely invalid) while the IRQL was too high.

This bug check is usually caused by drivers that have used improper
addresses."

In your specific instance the culprit was the driver that uses memory
addres 0xB609B856 (4th parameter of the error message).

There is a procedure that can be used to identify the specific driver
but it is a bit cumbersome and requires the availability of Excel or
an equivalent spreadsheet program. If the problem happens again and
the parameters are the same then post a response back here and I wll
provide you with the detailed instructions.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2008)
On-Line Help Computer Service
http://onlinehelp.bc.ca

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."
 
G

Gerry

Amber

Background information
http://msdn2.microsoft.com/en-us/library/ms795930.aspx

Please post a complete copy of the Stop Error Report.

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Right click on
the My Computer icon on the Desktop and select Properties, Advanced,
Start-Up and Recovery, System Failure and uncheck box before
Automatically Restart.

Do not re-enable automatic restart on system failure even after you have
solved the problem as it's better disabled. Check for variants of the
Stop Error message.

An alternative is to keep pressing the F8 key during Start-Up and select
option - Disable automatic restart on system failure.

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

Try Start, Run, type "sigverif.exe" without quotes and hit OK. What
drivers are listed as unsigned? Disregard those which are not checked.

Please post copies of all Error and Warning Reports appearing in the
System and Application logs in Event Viewer for the last problematic
shutdown. No
Information Reports please.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Part of the Description of the error will include a link, which you
should double click for further information. You can copy using copy
and paste. Often the link will, however, say there is no further
information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

Can you also post a copy of the report referring to ati2mtag

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
 

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