blue screen/STOP error and useless MS info

[alice]

My XP PC won't boot today, just goes to a stop error screen
0x000000C1 Special_pool_detect_memory_corruption

I looked this up on MS support, and the cause it listed as "A driver
has written to an invalid section of the special pool"

Great.

And the solution was:
"Obtain a backtrace of the current thread. This will usually reveal
the source of the error"

I'm no stranger to PCs, but I have no idea at all what this "solution"
means. I don't know where to start or what to do.
Any ideas? How do I obtain this "backtace"?

 

[Guest]

My XP PC won't boot today, just goes to a stop error screen
0x000000C1 Special_pool_detect_memory_corruption

I looked this up on MS support, and the cause it listed as "A driver
has written to an invalid section of the special pool"

Great.

And the solution was:
"Obtain a backtrace of the current thread. This will usually reveal
the source of the error"

I'm no stranger to PCs, but I have no idea at all what this "solution"
means. I don't know where to start or what to do.
Any ideas? How do I obtain this "backtace"?

May that will help:
http://support.microsoft.com/kb/268343
Regards,
nass

 

[alice]

May that will help:http://support.microsoft.com/kb/268343
Regards,
nass- Hide quoted text -

Wow. That's all Greek to me. Am I supposed to have or get that
"LeakyApp" program?
My PC seems to be ok now after a system restore.

 

[Guest]

Wow. That's all Greek to me. Am I supposed to have or get that
"LeakyApp" program?
My PC seems to be ok now after a system restore.

If it is okay then just leave it as is and keep an eye for any memory leak
and also worth noting that testing the memory is best to be sure the memory
installed are okay, but it worth reading it and apply it in the future if
issue occur again.
HTH.
Regards,
nass

 

[alice]

If it is okay then just leave it as is and keep an eye for any memory leak
and also worth noting that testing the memory is best to be sure the memory
installed are okay, but it worth reading it and apply it in the future if
issue occur again.
HTH.
Regards,
nass- Hide quoted text -

Well I spoke too soon I guess. It's happening all the time again, the
PC stays on for an average of 20 minutes before going to the blue
screen. I guess I can try what's on that page, but it looks more like
something a programmer would do...I'm just an average windows user, I
didn't realize I'd have to get involved with this sort of stuff just
to get it to work.

 

[alice]

If it is okay then just leave it as is and keep an eye for any memory leak
and also worth noting that testing the memory is best to be sure the memory
installed are okay, but it worth reading it and apply it in the future if
issue occur again.
HTH.
Regards,
nass- Hide quoted text -

I simply cannot make sense of all the instructions on that page. Does
anyone have any idea what else I could do?

 

[Guest]

I simply cannot make sense of all the instructions on that page. Does
anyone have any idea what else I could do?

Hi Alice,
Try these steps one-by-one and see the result and send it back please:
1- Run a test for the Memory and also try to swap them around and clear any
dust may be in your PC case:
To test your memory download memtest from here:
http://www.memtest86.com/

Reboot your machine and see if you will get an error, if the test show lots
of error it means your Memory stick gone bad at least one of them so you need
to get a new Stick

2- Verify the drivers on your system they all okay by running this command:
Open a Run Command and type in:
verifier.exe click [OK] and note the result.
Do you have a Daemon tool installed on your computer, try to start clean
Boot by opening a run command and type in:
msconfig click [OK] and click StartUp Tab and uncheck the unnecessary
programs to start the OS.
"How to perform a clean boot in Windows XP"
http://support.microsoft.com/kb/310353

3- Look in the Event Viewer for any Error message (X) and double click it
to get more Info about the Culprit application causing it and post it back in
your next post.

What kind of Internet Settings or SetUp you have and do you have a VPN or
Remote Access connection enabled.

Try to run Check Disk.
HTH.
Let us know.
Regards,
nass

 

[alice]

Hi Alice,
Try these steps one-by-one and see the result and send it back please:
1- Run a test for the Memory and also try to swap them around and clear any
dust may be in your PC case:
To test your memory download memtest from here:http://www.memtest86.com/

Reboot your machine and see if you will get an error, if the test show lots
of error it means your Memory stick gone bad at least one of them so you need
to get a new Stick

I ran this and it did find 20 errors. So I guess I should take out one
stick and see if that's the problem.

I already did the drvier verify program, and disabled and non -
essential things in the startup menu.

2- Verify the drivers on your system they all okay by running this command:
Open a Run Command and type in:
verifier.exe click [OK] and note the result.
Do you have a Daemon tool installed on your computer, try to start clean
Boot by opening a run command and type in:
msconfig click [OK] and click StartUp Tab and uncheck the unnecessary
programs to start the OS.
"How to perform a clean boot in Windows XP"http://support.microsoft.com/kb/310353

3- Look in the Event Viewer for any Error message (X) and double click it
to get more Info about the Culprit application causing it and post it back in
your next post.

What kind of Internet Settings or SetUp you have and do you have a VPN or
Remote Access connection enabled.

Try to run Check Disk.
HTH.
Let us know.
Regards,
nass
--------www.nasstec.co.uk- Hide quoted text -

- Show quoted text -

 

[alice]

I simply cannot make sense of all the instructions on that page. Does
anyone have any idea what else I could do?

Hi Alice,
Try these steps one-by-one and see the result and send it back please:
1- Run a test for the Memory and also try to swap them around and clear any
dust may be in your PC case:
To test your memory download memtest from here:http://www.memtest86.com/

Reboot your machine and see if you will get an error, if the test show lots
of error it means your Memory stick gone bad at least one of them so you need
to get a new Stick

2- Verify the drivers on your system they all okay by running this command:
Open a Run Command and type in:
verifier.exe click [OK] and note the result.
Do you have a Daemon tool installed on your computer, try to start clean
Boot by opening a run command and type in:
msconfig click [OK] and click StartUp Tab and uncheck the unnecessary
programs to start the OS.
"How to perform a clean boot in Windows XP"http://support.microsoft.com/kb/310353

3- Look in the Event Viewer for any Error message (X) and double click it
to get more Info about the Culprit application causing it and post it back in
your next post.

What kind of Internet Settings or SetUp you have and do you have a VPN or
Remote Access connection enabled.

Try to run Check Disk.
HTH.
Let us know.
Regards,
nass
--------www.nasstec.co.uk- Hide quoted text -

- Show quoted text -

Well, I found a bad memory stick, and removed it. But now I get a
different STOP error-
A device driver attempting to currupt the system has been caught. The
faulty driver currently on the kernel stack must be replaced with a
working version.

So how do I find out what driver is currently on the kernel stack?

I've run a checkdisk as well. And I do have a VPN connection that
allows my home computer to connect to this one...just to answer your
question above.

 

[alice]

Hi Alice,
Try these steps one-by-one and see the result and send it back please:
1- Run a test for the Memory and also try to swap them around and clear any
dust may be in your PC case:
To test your memory download memtest from here:http://www.memtest86.com/

Reboot your machine and see if you will get an error, if the test show lots
of error it means your Memory stick gone bad at least one of them so you need
to get a new Stick

2- Verify the drivers on your system they all okay by running this command:
Open a Run Command and type in:
verifier.exe click [OK] and note the result.
Do you have a Daemon tool installed on your computer, try to start clean
Boot by opening a run command and type in:
msconfig click [OK] and click StartUp Tab and uncheck the unnecessary
programs to start the OS.
"How to perform a clean boot in Windows XP"http://support.microsoft.com/kb/310353

3- Look in the Event Viewer for any Error message (X) and double click it
to get more Info about the Culprit application causing it and post it back in
your next post.

What kind of Internet Settings or SetUp you have and do you have a VPN or
Remote Access connection enabled.

Try to run Check Disk.
HTH.
Let us know.
Regards,
nass
--------www.nasstec.co.uk-Hide quoted text -

- Show quoted text -

Well, I found a bad memory stick, and removed it. But now I get a
different STOP error-
A device driver attempting to currupt the system has been caught. The
faulty driver currently on the kernel stack must be replaced with a
working version.

So how do I find out what driver is currently on the kernel stack?

I've run a checkdisk as well. And I do have a VPN connection that
allows my home computer to connect to this one...just to answer your
question above.- Hide quoted text -

- Show quoted text -

More info- my PC seems to be running fine here in safe mode with
networking. I've checked the device manager and can't see any warnings
or errors or conflicts. I can't find much about this error on a google
serach, and the MS website can't find it at all in the support page.
Any help is greatly appreciated.

 

[Guest]

:
:
:
My XP PC won't boot today, just goes to a stop error screen
0x000000C1 Special_pool_detect_memory_corruption

I looked this up on MS support, and the cause it listed as "A driver
has written to an invalid section of the special pool"

And the solution was:
"Obtain a backtrace of the current thread. This will usually reveal
the source of the error"

I'm no stranger to PCs, but I have no idea at all what this "solution"
means. I don't know where to start or what to do.
Any ideas? How do I obtain this "backtace"?

May that will help:http://support.microsoft.com/kb/268343
Regards,
nass- Hide quoted text -

Wow. That's all Greek to me. Am I supposed to have or get that
"LeakyApp" program?
My PC seems to be ok now after a system restore.

If it is okay then just leave it as is and keep an eye for any memory leak
and also worth noting that testing the memory is best to be sure the memory
installed are okay, but it worth reading it and apply it in the future if
issue occur again.
HTH.
Regards,
nass- Hide quoted text -

I simply cannot make sense of all the instructions on that page. Does
anyone have any idea what else I could do?

Hi Alice,
Try these steps one-by-one and see the result and send it back please:
1- Run a test for the Memory and also try to swap them around and clear any
dust may be in your PC case:
To test your memory download memtest from here:http://www.memtest86.com/

Reboot your machine and see if you will get an error, if the test show lots
of error it means your Memory stick gone bad at least one of them so you need
to get a new Stick

2- Verify the drivers on your system they all okay by running this command:
Open a Run Command and type in:
verifier.exe click [OK] and note the result.
Do you have a Daemon tool installed on your computer, try to start clean
Boot by opening a run command and type in:
msconfig click [OK] and click StartUp Tab and uncheck the unnecessary
programs to start the OS.
"How to perform a clean boot in Windows XP"http://support.microsoft.com/kb/310353

3- Look in the Event Viewer for any Error message (X) and double click it
to get more Info about the Culprit application causing it and post it back in
your next post.

What kind of Internet Settings or SetUp you have and do you have a VPN or
Remote Access connection enabled.

Try to run Check Disk.
HTH.
Let us know.
Regards,
nass
--------www.nasstec.co.uk-Hide quoted text -

- Show quoted text -

Well, I found a bad memory stick, and removed it. But now I get a
different STOP error-
A device driver attempting to currupt the system has been caught. The
faulty driver currently on the kernel stack must be replaced with a
working version.

So how do I find out what driver is currently on the kernel stack?

I've run a checkdisk as well. And I do have a VPN connection that
allows my home computer to connect to this one...just to answer your
question above.- Hide quoted text -

- Show quoted text -

More info- my PC seems to be running fine here in safe mode with
networking. I've checked the device manager and can't see any warnings
or errors or conflicts. I can't find much about this error on a google
serach, and the MS website can't find it at all in the support page.
Any help is greatly appreciated.

Hi Alice,
Sorry to keep you posting more than once, different time different part of
the world.
Try to download this and see what running and taking the CPU usage on your
computer:
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx

How to Use Driver Verifier to Troubleshoot Windows Drivers
http://support.microsoft.com/?kbid=244617

Also try to Disable Reboot or shut down on failure by Right click My
Computer and select properties
, then click Advanced tab and then click on Recovery and Startup and uncheck
Restart on Failure check box.
Open the Event Viewer and check for error message to shed some light on the
cause of it.
To access the Event Viewer do this:
Open a Run command and type in: eventvwr click [OK] and you are on the
Event Viewer double click any Error messages (X) to get more Info and you can
Copy and Paste in your next post.
P.S
Are you getting this error message C:\Windows\System32\ntoskrnl.exe missing
or corrupt?.

HTH.
Let us know.
Regards,
nass

 

[Guest]

:
:
:
My XP PC won't boot today, just goes to a stop error screen
0x000000C1 Special_pool_detect_memory_corruption

I looked this up on MS support, and the cause it listed as "A driver
has written to an invalid section of the special pool"

Great.

And the solution was:
"Obtain a backtrace of the current thread. This will usually reveal
the source of the error"

I'm no stranger to PCs, but I have no idea at all what this "solution"
means. I don't know where to start or what to do.
Any ideas? How do I obtain this "backtace"?

May that will help:http://support.microsoft.com/kb/268343
Regards,
nass- Hide quoted text -

Wow. That's all Greek to me. Am I supposed to have or get that
"LeakyApp" program?
My PC seems to be ok now after a system restore.

If it is okay then just leave it as is and keep an eye for any memory leak
and also worth noting that testing the memory is best to be sure the memory
installed are okay, but it worth reading it and apply it in the future if
issue occur again.
HTH.
Regards,
nass- Hide quoted text -

I simply cannot make sense of all the instructions on that page. Does
anyone have any idea what else I could do?

Hi Alice,
Try these steps one-by-one and see the result and send it back please:
1- Run a test for the Memory and also try to swap them around and clear any
dust may be in your PC case:
To test your memory download memtest from here:http://www.memtest86.com/

Reboot your machine and see if you will get an error, if the test show lots
of error it means your Memory stick gone bad at least one of them so you need
to get a new Stick

2- Verify the drivers on your system they all okay by running this command:
Open a Run Command and type in:
verifier.exe click [OK] and note the result.
Do you have a Daemon tool installed on your computer, try to start clean
Boot by opening a run command and type in:
msconfig click [OK] and click StartUp Tab and uncheck the unnecessary
programs to start the OS.
"How to perform a clean boot in Windows XP"http://support.microsoft.com/kb/310353

3- Look in the Event Viewer for any Error message (X) and double click it
to get more Info about the Culprit application causing it and post it back in
your next post.

What kind of Internet Settings or SetUp you have and do you have a VPN or
Remote Access connection enabled.

Try to run Check Disk.
HTH.
Let us know.
Regards,
nass
--------www.nasstec.co.uk-Hide quoted text -

- Show quoted text -

Well, I found a bad memory stick, and removed it. But now I get a
different STOP error-
A device driver attempting to currupt the system has been caught. The
faulty driver currently on the kernel stack must be replaced with a
working version.

So how do I find out what driver is currently on the kernel stack?

I've run a checkdisk as well. And I do have a VPN connection that
allows my home computer to connect to this one...just to answer your
question above.- Hide quoted text -

- Show quoted text -

More info- my PC seems to be running fine here in safe mode with
networking. I've checked the device manager and can't see any warnings
or errors or conflicts. I can't find much about this error on a google
serach, and the MS website can't find it at all in the support page.
Any help is greatly appreciated.

Hi Alice,
Sorry to keep you posting more than once, different time different part of
the world.
Try to download this and see what running and taking the CPU usage on your
computer:
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx

How to Use Driver Verifier to Troubleshoot Windows Drivers
http://support.microsoft.com/?kbid=244617

Also try to Disable Reboot or shut down on failure by Right click My
Computer and select properties
, then click Advanced tab and then click on Recovery and Startup and uncheck
Restart on Failure check box.
Open the Event Viewer and check for error message to shed some light on the
cause of it.
To access the Event Viewer do this:
Open a Run command and type in: eventvwr click [OK] and you are on the
Event Viewer double click any Error messages (X) to get more Info and you can
Copy and Paste in your next post.
P.S
Are you getting this error message C:\Windows\System32\ntoskrnl.exe missing
or corrupt?.

HTH.
Let us know.
Regards,
nass

Adding to the above be sure your system is clean from malwares and Viruses
by scanning for them?.
HTH.
nass