Blue Screen of Death

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  • Start date Start date
G

Guest

4 brand new Dell XPS 410 Systems - But it is the top of the line model that I
have that crashes - for nothing more than:

-If I put in a DVD - it crashes.
-If I plug in a headset - it crashes
-if I UNplug a headset - it crashes
-if i plug in a camera - it crashes
-if i UNplug a camera - it crashes
-if i play a web page with a media center (news video) - it crashes
-if I play a game - 50% chance - it will crash

I have a top of the line ram, video card - etc. etc. etc. This is not a
bottom feeder computer.

-Beware - no fixes..
 
iowa said:
4 brand new Dell XPS 410 Systems - But it is the top of the line model that
I
have that crashes - for nothing more than:

-If I put in a DVD - it crashes.
-If I plug in a headset - it crashes
-if I UNplug a headset - it crashes
-if i plug in a camera - it crashes
-if i UNplug a camera - it crashes
-if i play a web page with a media center (news video) - it crashes
-if I play a game - 50% chance - it will crash

I have a top of the line ram, video card - etc. etc. etc. This is not a
bottom feeder computer.

-Beware - no fixes..
Click to expand...

Install all of the recommended Vista updates, then try again.
There have been fixed for USB device plugging in event etc.
If you are still having issues then maybe contact Dell
 
Error 5/10/2007 4:06:09 AM EventLog 6008 None
Error 5/8/2007 6:11:53 PM EventLog 6008 None
Error 5/8/2007 1:52:31 PM Servicing 4375 None
Error 5/8/2007 1:52:31 PM Servicing 4385 None
Error 5/8/2007 1:52:31 PM Servicing 4385 None
Error 5/8/2007 1:19:03 PM Servicing 4375 None
Error 5/8/2007 1:19:03 PM Servicing 4375 None
Error 5/8/2007 1:19:03 PM Servicing 4375 None
Error 5/8/2007 1:19:03 PM Servicing 4375 None
Error 5/8/2007 1:19:03 PM Servicing 4385 None
Error 5/8/2007 1:19:03 PM Servicing 4385 None
Error 5/8/2007 1:19:03 PM Servicing 4385 None
Error 5/8/2007 1:19:03 PM Servicing 4385 None
Error 5/8/2007 1:19:03 PM Servicing 4385 None
Error 5/8/2007 1:19:03 PM Servicing 4385 None
Error 5/8/2007 1:19:03 PM Servicing 4385 None
Error 5/8/2007 1:19:03 PM Servicing 4385 None
Error 5/8/2007 1:19:03 PM Servicing 4385 None
Error 5/8/2007 1:19:03 PM Servicing 4385 None
Error 5/8/2007 1:19:03 PM Servicing 4385 None
Error 5/8/2007 1:19:03 PM Servicing 4385 None
Error 5/8/2007 1:19:03 PM Servicing 4385 None
Error 5/8/2007 1:19:03 PM Servicing 4385 None
Error 5/8/2007 1:19:03 PM Servicing 4385 None
Error 5/8/2007 1:19:03 PM Servicing 4385 None
Error 5/8/2007 1:19:03 PM Servicing 4385 None
Error 5/8/2007 1:19:03 PM Servicing 4385 None
Error 5/8/2007 1:19:03 PM Servicing 4385 None
Error 5/6/2007 3:50:34 PM EventLog 6008 None
Error 5/5/2007 6:01:33 AM EventLog 6008 None
Error 5/4/2007 7:29:25 PM EventLog 6008 None
Error 5/4/2007 3:58:13 PM EventLog 6008 None
Error 5/3/2007 6:37:08 PM EventLog 6008 None
Error 5/3/2007 4:17:59 AM Application Error 1000 (100)
Error 5/3/2007 4:13:04 AM Application Hang 1002 (101)
Error 5/2/2007 4:43:11 PM Print 19 None
Error 5/2/2007 4:43:07 PM EventLog 6008 None
Error 5/2/2007 11:57:06 AM volsnap 27 None
Error 5/2/2007 11:57:12 AM EventLog 6008 None
Error 5/1/2007 5:42:18 PM EventLog 6008 None
Error 5/1/2007 2:44:59 PM EventLog 6008 None
Error 4/29/2007 5:13:25 PM EventLog 6008 None
Error 4/29/2007 9:02:13 AM VSS 8194 None
Error 4/29/2007 9:00:46 AM VSS 8194 None
Error 4/28/2007 8:03:19 PM Application Hang 1002 (101)
Error 4/28/2007 2:39:33 PM VSS 8194 None
Error 4/28/2007 2:29:33 PM VSS 8194 None
Error 4/28/2007 1:19:14 PM EventLog 6008 None
Error 4/28/2007 4:27:58 AM EventLog 6008 None
Error 4/28/2007 3:59:30 AM Media Center Guide 0 None
Error 4/26/2007 5:19:21 PM Print 19 None
Error 4/26/2007 5:19:21 PM Print 19 None
Error 4/25/2007 8:00:44 PM Application Error 1000 (100)
Error 4/25/2007 7:59:58 PM Application Error 1000 (100)
Error 4/25/2007 5:36:18 AM EventLog 6008 None
Error 4/24/2007 5:49:22 PM Servicing 4375 None
Error 4/24/2007 5:49:22 PM Servicing 4385 None
Error 4/24/2007 5:49:22 PM Servicing 4385 None
Error 4/24/2007 5:49:22 PM Servicing 4385 None
Error 4/24/2007 5:49:22 PM Servicing 4385 None
Error 4/24/2007 5:49:22 PM Servicing 4385 None
Error 4/24/2007 5:49:22 PM Servicing 4385 None
Error 4/24/2007 5:49:22 PM Servicing 4385 None
Error 4/24/2007 5:49:22 PM Servicing 4385 None
Error 4/24/2007 5:49:22 PM Servicing 4385 None
Error 4/24/2007 5:49:22 PM Servicing 4385 None
Error 4/24/2007 5:49:22 PM Servicing 4385 None
Error 4/24/2007 5:49:22 PM Servicing 4385 None
Error 4/24/2007 5:49:22 PM Servicing 4385 None
Error 4/24/2007 5:49:22 PM Servicing 4385 None
Error 4/24/2007 5:49:22 PM Servicing 4385 None
Error 4/24/2007 5:49:22 PM Servicing 4385 None
Error 4/24/2007 5:49:22 PM Servicing 4385 None
Error 4/24/2007 5:49:22 PM Servicing 4385 None
Error 4/24/2007 5:49:22 PM Servicing 4385 None
Error 4/24/2007 5:49:22 PM Servicing 4385 None
Error 4/24/2007 5:49:22 PM Servicing 4385 None
Error 4/24/2007 5:49:22 PM Servicing 4385 None
Error 4/24/2007 5:49:22 PM Servicing 4385 None
Error 4/24/2007 5:49:22 PM Servicing 4385 None
Error 4/24/2007 5:45:33 PM WPD-MTPClassDriver 15300 Driver Initilization.
Error 4/24/2007 5:45:24 PM EventLog 6008 None
Error 4/22/2007 6:13:02 AM Application Error 1000 (100)
Error 4/21/2007 5:38:34 PM EventLog 6008 None
Error 4/20/2007 8:08:53 PM Application Error 1000 (100)
Error 4/20/2007 4:10:37 AM Media Center Guide 0 None
Error 4/19/2007 6:28:06 PM Application Error 1000 (100)
Error 4/19/2007 6:26:43 PM Application Error 1000 (100)
Error 4/19/2007 5:57:37 PM VSS 8194 None
Error 4/18/2007 5:06:20 AM Application Error 1000 (100)
 
appreciate the comments/help guys!

I just keep laughing how sometimes the MAC commercials are....

Come back XP - all is forgiven!

Take care - gotta have a sense of humor! Iowa
 
iowa said:
4 brand new Dell XPS 410 Systems - But it is the top of the line
model that I
have that crashes - for nothing more than:

-If I put in a DVD - it crashes.
-If I plug in a headset - it crashes
-if I UNplug a headset - it crashes
-if i plug in a camera - it crashes
-if i UNplug a camera - it crashes
-if i play a web page with a media center (news video) - it
crashes
-if I play a game - 50% chance - it will crash

I have a top of the line ram, video card - etc. etc. etc. This
is not a
bottom feeder computer.

-Beware - no fixes..
Click to expand...

I would be on the phone with Dell ASAP. Brand new? Surely you
have their 800 number?
 
mj said:
I would be on the phone with Dell ASAP. Brand new? Surely you have their
800 number?
Click to expand...

Such situations are the one good thing about the PC now, pay later deals.

In the UK Iowa would have a clear cut case for a refund
and maybe even compensation.

Sale of Goods Act

Under the Sale of Goods Act 1979 traders must sell goods that
are as described and of satisfactory quality.

If consumers discover that products do not meet these
requirements they can reject them and ask for their money back providing
they do so quickly. Alternatively, they can request a repair or replacement
or claim compensation.

http://www.dti.gov.uk/consumers/buying-selling/sale-supply/sale-of-good-act/page8600.html
 
Julian said:
Such situations are the one good thing about the PC now, pay later deals.

In the UK Iowa would have a clear cut case for a refund
and maybe even compensation.

Sale of Goods Act

Under the Sale of Goods Act 1979 traders must sell goods that
are as described and of satisfactory quality.

If consumers discover that products do not meet these
requirements they can reject them and ask for their money back providing
they do so quickly. Alternatively, they can request a repair or replacement
or claim compensation.

http://www.dti.gov.uk/consumers/buying-selling/sale-supply/sale-of-good-act/page8600.html


Call Dell and speak to customer support. Dell will replace the computer without charge. If you have "advanced exchange" in your warranty Dell will send you the exact same computer during the first 30 days of your warranty. However, Dell may decide to send a qualified technician to your home the next business day in order to verify the deficiencies. Don't waste your time with Dell technical support.
Click to expand...
I have purchased two laptops and two desktops from Dell in the past
three years. They have always replaced faulty parts and they have done it
quickly, without any objections. I do have some issues with their technical
support staff but I don't blame the staff. Like most U.S. companies, Dell
does not sufficiently train them.
I have never owned a computer manufactured by any of the other computer
companies, for one reason and one reason only. I don't see how any of the
other companies can match or beat the warranty service of Dell.

C.B.
 
CB said:
I have purchased two laptops and two desktops from Dell in the past
three years. They have always replaced faulty parts and they have done it
quickly, without any objections. I do have some issues with their
technical
support staff but I don't blame the staff. Like most U.S. companies, Dell
does not sufficiently train them.
I have never owned a computer manufactured by any of the other computer
companies, for one reason and one reason only. I don't see how any of the
other companies can match or beat the warranty service of Dell.
Click to expand...

That's good advice.
It had never occurred to me to call customer support
once the computer had arrived.
 
CB said:
I have purchased two laptops and two desktops from Dell in the past
three years. They have always replaced faulty parts and they have done it
quickly, without any objections. I do have some issues with their technical
support staff but I don't blame the staff. Like most U.S. companies, Dell
does not sufficiently train them.
I have never owned a computer manufactured by any of the other computer
companies, for one reason and one reason only. I don't see how any of the
other companies can match or beat the warranty service of Dell.

C.B.
Click to expand...
Your computers are much better than mine. You should call Dell
immediately. Have a nice day.

C.B.
 
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