Blue screen of death error ***Stop :0x0000001E

[-=Mr_B=-]

I keep getting the blue screen of death. Error message below.

***Stop :0x0000001E (0xC0000005, 0xA001FBAD, 0x00000001, 0x71C6B4B9)
KMODE_EXCEPTION_NOT_HANDLED

***Address A001FBAD base at A0000000, DateStamp 41cc5092-win32K.sys

My system is:
Microsoft Windows 2000 Pro
Service Pack 4
523,760 KB Ram
850mhz amd athlon

I have updated everything thing to date from Windows update.
I run 3 Spyware programs (just to clean) not running all the time.
I use Norton for AV.

 

[Steve Parry [MVP]]

-=Mr_B=- fumbled, fiddled and fingered:

I keep getting the blue screen of death. Error message below.

***Stop :0x0000001E (0xC0000005, 0xA001FBAD, 0x00000001, 0x71C6B4B9)
KMODE_EXCEPTION_NOT_HANDLED

***Address A001FBAD base at A0000000, DateStamp 41cc5092-win32K.sys

My system is:
Microsoft Windows 2000 Pro
Service Pack 4
523,760 KB Ram
850mhz amd athlon

I have updated everything thing to date from Windows update.
I run 3 Spyware programs (just to clean) not running all the time.
I use Norton for AV.

Is there a pattern? Any clues in the Event Viewer?

http://support.microsoft.com/kb/269593/EN-US/

http://support.microsoft.com/kb/275678/EN-US/

this error can sometimes be viral related,

I know you said you had AV but just check

http://support.f-secure.com/enu/home/ols.shtml

in case.

 

[Kevin McNiel [MSFT]]

Also, did you update any drivers lately? If so, try rolling back to the
previous version. How frequently is the workstation crashing?

Kevin McNiel, MCSE/MCSA
Platform Server Setup Group

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