Background information on Stop Error code
http://msdn2.microsoft.com:80/en-us/library/ms795746.aspx
http://aumha.org/a/stop.htm
Please post copies of all Error and Warning Reports appearing in the
System and Application logs in Event Viewer for the last NORMAL mode
boot. No Information Reports or Duplicates please. Indicate which also
appear in
a previous boot.
You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
Part of the Description of the error will include a link, which you
should double click for further information. You can copy using copy
and paste. Often the link will, however, say there is no further
information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)
A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.
Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?
Do you have access to another computer you might insert the hard drive
into as a slave drive.
What is your computer make and model?
What is your Windows XP CD as it is described on the face of the CD?
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Hope this helps.
Gerry
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FCA
Stourport, England
Enquire, plan and execute
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