Blue screen caused by driver issue

[Chris]

Hi, I keep getting a blue screen for the past couple of weeks and have no
idea why. I have XP on my computer; have not installed any new hardware in
months. Only thing that has changed is a newer version of Norton antivirus.
Un-installed and re-installed Symantec yesterday, but got a beautiful blue
screen on start-up this morning. Error message is:
"After you install a new hardware device or new software, Windows XP may
continuously restart, or you may receive an error message on a blue screen
View products that this article applies to.
Article ID : 322205
Last Review : November 9, 2007
Revision : 6.0
This article was previously published under Q322205"
I have gone through the article and taken the various steps but it hasn't
helped and I still don't know which driver causes the problem.
Can anyone help, please?

 

[Colin Barnhorst]

Use System Restore to restore to a point before all this started and see if
that resolves the problem.

 

[Chris]

Hi Colin,,
I have tried System Restore but keep getting the problem.
I've managed to find out what the error message says on the blue screen:
PFN_LIST_CORRUPT
Do you have any idea what I can do about it?
Thanks,
Chris

 

[PD43]

I have tried System Restore but keep getting the problem.
I've managed to find out what the error message says on the blue screen:
PFN_LIST_CORRUPT
Do you have any idea what I can do about it?

Everything on Google related to that says it is a memory issue.

http://tinyurl.com/27n6vq

 

[HeyBub]

Hi, I keep getting a blue screen for the past couple of weeks and
have no idea why. I have XP on my computer; have not installed any
new hardware in months. Only thing that has changed is a newer
version of Norton antivirus. Un-installed and re-installed Symantec
yesterday, but got a beautiful blue screen on start-up this morning.
Error message is: "After you install a new hardware device or new
software, Windows XP may continuously restart, or you may receive an
error message on a blue screen View products that this article
applies to.
Article ID : 322205

Can anyone help, please?

1. Uninstall Norton.
2. Then visit the Symantec web site, download their sooper-sekret Norton
removal tool. Use the tool to scrub remnants of Norton.
3. Manually visit the registry for any residual mentions of Norton or
Symantec.
4. Remove any folders concerned with Norton.

What we're trying to do here is remove Norton from the list of possible
culprits.

If, after removing Norton (which is a good idea by itself), the problem
disappears, you can add back a different AV tool. There are several free
ones (AVG and Avast come to mind).

 

[Chris]

HeyBub,
Thanks for the reply. Yes, i tried that yesterday, but the blue screen hit
again...

 

[Colin Barnhorst]

Reseat your video card (unless it is integrated video) and your memory
cards. While you are in the machine clean the dust from the fans and vents.

 

[Kayman]

Hi, I keep getting a blue screen for the past couple of weeks and have no
idea why.

<snip>

Beginners Guides: Crash Recovery - Dealing with the Blue Screen Of Death
http://www.pcstats.com/articleview.cfm?articleID=1647