blue screen after a click on profile icone

[Guest]

Gino

Hello all and sorry for my poor english level

I encounter a big problem :

The OS of my laptop is Wondows XP home edition.
Each time I start my computer, after clicking on my
profile icon, a blue screen appears (quickly) and my
Computer reboot.

What should I do to solve this problem?

Thanks to help me

Gino

 

[Plato]

The OS of my laptop is Wondows XP home edition.
Each time I start my computer, after clicking on my
profile icon, a blue screen appears (quickly) and my
Computer reboot.

May want to use this tweak to read the error message:
http://www.bootdisk.com/xptop15.htm#6

The message may give you a good hint on what app/driver is the root of
the problem.

 

[Gino]

Thanks for your help

more information about this problem :

on the Blue screen :
STOP:0x0000008E (0xC0000005, 0x8060AB13, 0xF6C039AO,
0x00000000)
physical memory finished to empty

In eventviewer:

- error DCOM version file 5.1.2600.0 product 5.1.2600
- error COM+ in
d:\nt_qxp\com\com1x\comsvcs\ackage\cpackage.cpp
(1184), Hr=8007043c:InitEvent Collector failed


Do you understand this message?

Gino

 

[Hilary Karp]

Thanks for your help

more information about this problem :

on the Blue screen :
STOP:0x0000008E (0xC0000005, 0x8060AB13, 0xF6C039AO,
0x00000000)
physical memory finished to empty

In eventviewer:

- error DCOM version file 5.1.2600.0 product 5.1.2600
- error COM+ in
d:\nt_qxp\com\com1x\comsvcs\ackage\cpackage.cpp
(1184), Hr=8007043c:InitEvent Collector failed


Do you understand this message?

Gino




is the root of

Gino, see this link for more information. It suggests a problem with
hardware or ram.

0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
http://aumha.org/win5/kbestop.htm

 

[GINO]

Hello Hilary

thanks for your help
I found a conflict between my ATI U1/A3 Accelerated
Graphic port. memory E/S

What should I do?

thanks for your help

Gino

 

[Hilary Karp]

I am not familiar with the device(s) you are describing. Is it the
video graphics card or ?