Blue Screen 0x0000000a - New Info

M

microsvc

When I boot, the desktop displays then a few seconds later I get a Blue
Screen 0x0000000a followed by some numbers. Booting into
safe mode, I can get more info about this:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 006C0065
BCP2: 0000001B
BCP3: 00000000
BCP4: 81CAD9BB
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini040908-01.dmp
C:\Windows\System32\config\systemprofile\AppData\Local\Temp\WER-69843-0.sysdata.xml
C:\Windows\System32\config\systemprofile\AppData\Local\Temp\WERBADF.tmp.version.txt

I have already backed up on the restore points by several levels. I
remember one of the last windows updates included Audio drivers, and other
drivers. From safe mode, can I see what was installed? I have "rolled back"
the audio already and unchecked several things in msconfig. ntbtlog.txt has
the last driver installed as cdfs.sys.

*** I have reviewed the .dmp and .xml file. What can the contents of these
files do to help me see whats exactly causing this problem? ***

Ideas? I'm desperate. Thanks!
~Bob
 
M

microsvc

Mark, under each of the 5 report sections, it says "No events of the selected
type.....". Do I need to run something to get the info to populate?

I found info about WinDBG, but its not installed, and it wont install under
safe mode. I think this can tell me what specifically causes the error woth
my DMP file. Can you shed any light on this?

Thansk!
 
M

microsvc

debug info from .dmp. I was able to move the dmp to a usb drive and on
another computer install windbg. I extracted the stack info but I dont see
any driver names there, unless I dont see it. Heres the stack:

kd> kb
ChildEBP RetAddr Args to Child
9bdb3c20 81cad9bb badb0d00 00001d50 00000004 nt!KiTrap0E+0x2ac
9bdb3cb0 81cac462 00000000 0012fc34 81e90b59 nt!KiInsertTimerTable+0x2f
9bdb3d08 81e90bf1 00000101 00000000 9bdb3d2c nt!KeDelayExecutionThread+0x36b
9bdb3d54 81c8caaa 00000000 0012fc68 0012fc8c nt!NtDelayExecution+0x8d
9bdb3d54 77340f34 00000000 0012fc68 0012fc8c nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
0012fc8c 00000000 00000000 00000000 00000000 0x77340f34


Thanks for your help.
 

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