F
Frank
My laptop was infected while trying to download the patch.
I have downloaded the blaster32 removal tool from symantec
on a floppy and I have all the info on what to do but
there is one serious problem. I am running Win xp pro on
the laptop. The worm allows it to bootup for only about
15 seconds and then shuts off. It then starts the on/off
cycle. Since I cannot get windows loaded I cannot do
anything that all the instructions tell me to do.
Apparently I need to boot from a floppy that will allow
the removal program to run. Does anyone know anything
that will do this? I can't find any help on the symantec
site.
Thanks - Frank
I have downloaded the blaster32 removal tool from symantec
on a floppy and I have all the info on what to do but
there is one serious problem. I am running Win xp pro on
the laptop. The worm allows it to bootup for only about
15 seconds and then shuts off. It then starts the on/off
cycle. Since I cannot get windows loaded I cannot do
anything that all the instructions tell me to do.
Apparently I need to boot from a floppy that will allow
the removal program to run. Does anyone know anything
that will do this? I can't find any help on the symantec
site.
Thanks - Frank