Blaster Worm, Cryptographic and other Errors.

[Aaron]

I had the blaster worm, I've established that. I did
everything I was told to fix it... I deleted the
msblaster.exe file from my windows/system32 folder, I
deleted it's entry from the registry, I disabled it's
startup in msconfig, and I downloaded and ran the virus
removal tool from Symantec. The tool said I was virus-
free.

However, I still have several problems:

My computer takes 5-10 minutes to startup now, up from 30-
40 seconds.

I cannot cut/copy/paste any text or files.

I cannot drag files or move them.

I cannot use certain programs, including Windows Media
Player.

When I startup, my start menu and task bar are hidden and
the computer freezes up when any program is used, unless
I use the task manager to end all non-critical processes
first.

I cannot open certain windows, including important ones
like Network Connections (to enable a firewall) and the
properties windows of services (which I need to enable
RPC and Cryptographic services again).

I cannot install the Windows Critical Update that I have
downloaded because whenever I try I get a message saying
that the Cryptographic Service was not enabled.

When I try to start this service I get another error
saying the dependency services failed and I get a similar
error message when I try to restart the RPC service.

I've tried deleting my system32/catroot2 folder to fix
the Crypto problem and that hasn't worked either.

Is there anything I can do to fix the problems this virus
seemingly caused during it's short time infecting my
computer? HELP ME PLEASE!

 

[Bill James]

Disabled the RPC service too, right?

You will need to use your XP CD to boot to the Recovery Console, then type the command:

Enable RPCSS Service_Auto_Start

Then press the Enter key to submit the command. Then type:

exit

and press Return to restart the computer.

--

Bill James
Microsoft MVP·DTS

Win9x VBScript Utilities » www.billsway.com/vbspage/
Windows Tweaks & Tips » www.billsway.com/notes_public/

 

[PA Bear]

Missing from the steps you've taken so far: Installing the patch!

See this page, Aaron: http://www.kellys-korner-xp.com/xp_qr.htm#rpc It
contains the patch.
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE)
http://mvp.support.microsoft.com

...
| I had the blaster worm, I've established that. I did
| everything I was told to fix it... I deleted the
| msblaster.exe file from my windows/system32 folder, I
| deleted it's entry from the registry, I disabled it's
| startup in msconfig, and I downloaded and ran the virus
| removal tool from Symantec. The tool said I was virus-
| free.
|
| However, I still have several problems:
|
| My computer takes 5-10 minutes to startup now, up from 30-
| 40 seconds.
|
| I cannot cut/copy/paste any text or files.
|
| I cannot drag files or move them.
|
| I cannot use certain programs, including Windows Media
| Player.
|
| When I startup, my start menu and task bar are hidden and
| the computer freezes up when any program is used, unless
| I use the task manager to end all non-critical processes
| first.
|
| I cannot open certain windows, including important ones
| like Network Connections (to enable a firewall) and the
| properties windows of services (which I need to enable
| RPC and Cryptographic services again).
|
| I cannot install the Windows Critical Update that I have
| downloaded because whenever I try I get a message saying
| that the Cryptographic Service was not enabled.
|
| When I try to start this service I get another error
| saying the dependency services failed and I get a similar
| error message when I try to restart the RPC service.
|
| I've tried deleting my system32/catroot2 folder to fix
| the Crypto problem and that hasn't worked either.
|
| Is there anything I can do to fix the problems this virus
| seemingly caused during it's short time infecting my
| computer? HELP ME PLEASE!