Blank Welcome Screen - need help please

[Guest]

I have a laptop that has suddenly presented me with a 'Welcome' screen
prompting for me to select a login.
I have only one user and have always gone straight in to Windows.

The problem I have is, there is only a blank right hand side of screen.
There are no names to select!!!

I get the same screen if I try safe mode, or safe mode with prompt

I've booted from XP CD and reloaded windows. I can't get to the Repair
console as it asks for an admin password, and I've never set one! (It's a
Compaq Presario 2500 - do Compaq set an admin password?)

So, everything I try has backed me into a corner.

Is there anything at all I can do?

Thanks
Neil

 

[Steven]

Tried pressing cntl + alt + del twice in a row?

 

[Guest]

Yep,
It gives me the login screen as expected, but the name presented will not
accept any passwords
administrator tried, don't know password, as I've never used it.
Everything I try says Make sure User name and domain are correct!

 

[Malke]

Yep,
It gives me the login screen as expected, but the name presented will
not accept any passwords
administrator tried, don't know password, as I've never used it.
Everything I try says Make sure User name and domain are correct!

Boot into Safe Mode and try your Ctrl-Alt-Del twice to get the login
screen. Type in Administrator and assume the password is blank. Can you
get in now?

Malke