Blank Preview Screen

[Guest]

I have 2 computers in class that will not show any of the pictures imported.
It remains a black screen. Students are unable to see what they have put
together for their movie. Is the computer missing a component or is there
something I need to turn on? I have checked every option I can find and I
have gone to the help screen. Nothing is working.

 

[PapaJohn \(MVP\)]

If it needs to download a codec to play it, the computer needs to be
online...

--
PapaJohn

Movie Maker 2 and Photo Story 3 - www.papajohn.org
Photo Story 2 - www.photostory.papajohn.org
..

 

[John Kelly]

Hello,

Do you get an error message

Have you installed the latest versions of DirectX, Windows Codec Pack,
Windows Media Player and Service Pack 2?

--
Best Wishes.....John Kelly
www.the-kellys.org
www.the-kellys.co.uk
Check out free video hosting at www.the-kellys.org
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(oo)
----------ooO-(_)-Ooo-------------
All material gained from other sources is duly acknowledged. No Value is
obtained by publishing in any format other peoples work

 

[John Kelly]

Hello again,

I should have also said, Do you have your Graphics Acceleration turned up
to full.

--
Best Wishes.....John Kelly
www.the-kellys.org
www.the-kellys.co.uk
Check out free video hosting at www.the-kellys.org
----
\|||/
(oo)
----------ooO-(_)-Ooo-------------
All material gained from other sources is duly acknowledged. No Value is
obtained by publishing in any format other peoples work

 

[Guest]

I have a blank screen too. i have all the latest packages Windows service
pack 2, direct x 9, the latest windows media. i don't know what windows codec
pack is?

 

[Guest]

I',m not sure what codec is. I can call our tech support, but they blame it
on XP. the program worked on all of the computers last year. I only have 4
that have this problem. I will ask the tech department about codec as I am
not given access to correct too many problems.

Thanks for your help - Loraine

 

[Guest]

I will check on this. I only have 4 computers that have this problem, and
they didn't have the problem last year. I will probably need to contact the
tech department and have them look into it. They also say it's becasue I
have XP.

Thanks - Loraine

 

[Guest]

I have the same problem. I can see the clip in media player and other places
in the system. When I drop it into the timeline and try to see it, no go. I
have all the latest Service Packs, I have the latest version of all the
computer drivers etc... If it was a codec problem, I would not be able to
view the clip in Media Player so 'that ain't it me bucko'