Blackberry Dsktp Mgr 4.3 Error 1904. Module GW.dll failed to regis

[JohnCecala]

I'm trying to install my Blackberry Desktop Manager Sofware ver 4.3 on my HP
Pavalion DV9000 series Laptop
Laptop has Vista Home Premium edition installed with Service Pack 1

It's giving errors:
1 Error 1904. Module C:\Program Files\Research In motion\BlackBerry\IS71
connectors\ISGroupWize6.5.x\GW.dll failed to register. HRESULT -2147220473.
contact your support personnel.
2 Error 1904. Module C:\Program Files\Research In motion\BlackBerry\IS71
connectors\ISGroupWize6.5.x\GWApi.dll failed to register. HRESULT
-2147220473. contact your support personnel.
3 Error 1904. Module C:\Program Files\Research In motion\BlackBerry\IS71
Desktop Setup\ desktopSetup_pb.dll failed to register. HRESULT -2147220473.
contact your support personnel.
4 Error 1904. Module C:\Program Files\Research In motion\BlackBerry\IS71
Action engine\SyncAE_pb.dll failed to register. HRESULT -2147220473.
contact your support personnel.

I ran install as Administrator. I tried to manually register from the
command line by launching cmd as an administrator and then get this error:

The module "gw.dll" was loaded bu the call to DLLRegisterServer failed
with error code 0x8007005

Please help!

 

[Mark L. Ferguson]

You are probably getting a registry Permissions error, with the Blackberry
trying to access some part of the registry (HKCR) hive set as a system
'association'. I would try a reset of registry permissions.
Aaron Stebner's WebLog Solving setup errors by using the SubInACL tool to
repair file and registry permissions:
http://blogs.msdn.com/astebner/archive/2006/09/04/739820.aspx
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Mark L. Ferguson
..

 

[JohnCecala]

Mark, thanks for the suggestion. I followed the instructions, did a clean
uninstall and tried to reinstall but unfortunately received the same errors.
Any other suggestions?

Thanks,

J

 

[JohnCecala]

Mark,

This fix did work for me. I ran the correction incorrectly the first time.

Thanks,

John

 

[JohnCecala]

This worked for me...

Type notepad reset.cmd and click yes to create a new file named reset.cmd
Copy and paste the following contents into reset.cmd and then save and close
it then run it with sys admin control:

cd /d "%programfiles%\Windows Resource Kits\Tools"

subinacl /subkeyreg KEY_CURRENT_USER /grant=administrators=f
/grant=system=f /grant=restricted=r /grant=USERNAME=f /grant=restricted=r
/setowner=administrators

subinacl /keyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f
/grant=restricted=r /grant=USERNAME=f /grant=restricted=r
/setowner=administrators

subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
/grant=system=f /grant=users=r /grant=everyone=r /setowner=administrators

subinacl /keyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f
/grant=users=r /grant=everyone=r /setowner=administrators

subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
/grant=system=f /grant=users=r /setowner=administrators

subinacl /keyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f
/grant=users=r /setowner=administrators