black band across page

[Guest]

Word 2002
Whenever a colleague types in a particular document, a black band appears
over his text, right across the page. This only happens when he's in Print
Layout view and it doesn't print. We've tried all the obvious formatting
options but nothing appears wrong.
Any suggestions would be very welcome

 

[Guest]

It could be a corrupt doc.

Safest thing to try first is copy all but the last ¶, paste into a new blank
doc & see if the problem persists in the new one.

HTH |:>)

 

[Graham Mayor]

This could be an indication of an inadequate display driver. See if there's
an update available and/or reduce hardware acceleration to the display.

--
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Graham Mayor - Word MVP

My web site www.gmayor.com

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[Guest]

Thanks, Taz

Interestingly, when I opened the document on my PC, there was no problem. So
I guess it's a hardware problem

 

[Suzanne S. Barnhill]

See “WD2002: A Black Bar Appears Across the Page When You Typeâ€
http://support.microsoft.com/?kbid=303507

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Guest]

Thank you all.
--
Linda M

See “WD2002: A Black Bar Appears Across the Page When You Typeâ€
http://support.microsoft.com/?kbid=303507

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Guest]

My OfficeXp have the sme problem.

In my computer, there are two user accounts, say Alice and Bob.
Alice encountered the same problem as LindaM, but Bob had no problem at all.
So I think that it is not a hardware problem but a word setting problem.
But I can't figure out how to fix it.

 

[Jay Freedman]

Did you check the color depth settings in Windows for the two users
(Method 3 in the article Suzanne cited)? Each account can have a
different setting.

--
Regards,
Jay Freedman
Microsoft Word MVP
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so all may benefit.

 

[Guest]

Did you check the color depth settings in Windows for the two users
(Method 3 in the article Suzanne cited)? Each account can have a
different setting.

Both user in the same settings
Windows display settings:
Resolution: 1024X768
Color depth: 32
Word:
Zoom in word: 120%
The same word document.

 

[Jay Freedman]

Since the Display adapter is obviously the same for both users, and
you've checked the other two settings mentioned in the article, I'm
out of suggestions. I wish I could help.

--
Regards,
Jay Freedman
Microsoft Word MVP
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so all may benefit.

Did you check the color depth settings in Windows for the two users
(Method 3 in the article Suzanne cited)? Each account can have a
different setting.

Both user in the same settings
Windows display settings:
Resolution: 1024X768
Color depth: 32
Word:
Zoom in word: 120%
The same word document.