Big Problems

[Tricky]

Hi there
I would be eternally grateful if this could be answered. I have just
bought a lovely new Sony VAIO VGN FE21H laptop. It has AOL loaded on
it. I have AOL broadband on my home PC. I have successfully downloaded
my broadband drivers on to the laptop but cannot connect to the
internet. I have spoken with AOL technical support who say...that it is
a conflict problem. Something on the laptop startup is conflicting with
AOL and preventing my connection. Do you know if this is so, and can
you offer any help in what I un tick in startup or any other way to
connect to the internet.

Manythanks
Rick

 

[Guest]

Hi Tricky:

The first place to ask might be Sony. I bet they have run into this quite
often and should have a ready answer.

Mark