Beta Spyware Problem

[Guest]

I installed Beta 1 Antispyware yesterday using my user account, and when I
access another user account, a box pops up that says "Error Unexpected error;
quitting" with a white X on a red background and an OK button. This same box
popped up when I tried to run the Beta 1 Antispyware in this other user
account (but never did in mine). Eventually, a box popped up that instructed
me to uninstall the Antispyware and reinstall it. I tried to do that, and
this message popped up:
"Error 1905. Module
C:\ProgramFiles\MicrosoftAntiSpyware\gcAntiSpywareLibrary.dll failed to
unregister HRESULT-2147220472 Contact your support personnel."

What can I do to solve this problem?

Thanks.

 

[Guest]

Go to a command prompt and type

net start "windows installer

and hit enter

(don't forget the double quote)

Then try running the installation executable.

If the net start command fails, write back with whatever error message that
elicits.

Windows Installer 3.1 Redistributable (v2)
http://www.microsoft.com/downloads/...fc-5f56-4a38-b838-de776fd4138c&displaylang=en


http://search.microsoft.com/results.aspx?mkt=en-US&setlang=en-US&q=Error+1905

Good luck

Engel

 

[Ira]

Engtel, I'm not sure but to do what he wants doesn't he have to be in an
administrator account?
Ira
: Go to a command prompt and type
:
: net start "windows installer
:
: and hit enter
:
: (don't forget the double quote)
:
: Then try running the installation executable.
:
: If the net start command fails, write back with whatever error message
that
: elicits.
:
: Windows Installer 3.1 Redistributable (v2)
:
http://www.microsoft.com/downloads/...fc-5f56-4a38-b838-de776fd4138c&displaylang=en
:
:
:
http://search.microsoft.com/results.aspx?mkt=en-US&setlang=en-US&q=Error+1905
:
: Good luck
:
: Engel
:
: "Clay" wrote:
:
: > I installed Beta 1 Antispyware yesterday using my user account, and when
I
: > access another user account, a box pops up that says "Error Unexpected
error;
: > quitting" with a white X on a red background and an OK button. This
same box
: > popped up when I tried to run the Beta 1 Antispyware in this other user
: > account (but never did in mine). Eventually, a box popped up that
instructed
: > me to uninstall the Antispyware and reinstall it. I tried to do that,
and
: > this message popped up:
: > "Error 1905. Module
: > C:\ProgramFiles\MicrosoftAntiSpyware\gcAntiSpywareLibrary.dll failed to
: > unregister HRESULT-2147220472 Contact your support personnel."
: >
: > What can I do to solve this problem?
: >
: > Thanks.
: >
: >

 

[Guest]

Hi Ira,

You are right. The administrator should be install the program, and the
administrator should be uninstall the same.

Engel