BETA - name resolution error

[Jordan Arendt]

I've got Office Beta 2 kit 2003 running on XP SP1 +
patches. I've installed the technical update.

When trying to setup my client to the Exchange 2000
server (w2K SP4+hotfixes, E2K SP3) I get the following
errors:

I go to mail in CP
Create a new profile.
Add new mail account
MS Exchange Server
I enter the dns name of my server (I've also tried IP)
I enter my username.
I click check name.
I get:

"The action could not be completed. The connection to
the Microsoft Exchange server is unavailable. Outlook
must be online or connected to complete this action."

I click OK. I get another box with the server name and
Mailbox text fields. I click check name and get:

"The name could not be resolved. The connection to the
Microsoft Exchange Server is unavailable. Outlook must
be online or connected to complete this action."

I can ping and map drives to said server with no problems.

Any ideas?

Thanks,

Jordan

 

[Joep]

This fixed it:

Don't know if you've found a fix yet. I found that when I
uninstalled it and installed OfficeXP, Outlook wouldn't
work there either. Here's what I did and I'm up and
running. Caveat emptor!

Look in the registry for these values. I was missing
most. Supposedly, uninstalling tcp/ip and reinstalling
with a reboot in between will fix this, but it did not
for me. So I just added them using regedit. Put all of
this (below) in a file, rpc.reg or something, and run it.
But check to see what you have in there before. All of th
eones below should be safe to add regardless of what you
have on the system. I believe that the tcp and maybe the
udp ones are the most important for this problem.

I still needed to uninstall and reinstall Office 2003
Beta to get it to work. Good luck!



Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Rpc\ClientProtocols

]
"ncacn_np"="rpcrt4.dll"
"ncacn_ip_tcp"="rpcrt4.dll"
"ncadg_ip_udp"="rpcrt4.dll"
"ncacn_http"="rpcrt4.dll"

-----Original Message-----
I've got Office Beta 2 kit 2003 running on XP SP1 +
patches. I've installed the technical update.

When trying to setup my client to the Exchange 2000
server (w2K SP4+hotfixes, E2K SP3) I get the following
errors:

I go to mail in CP
Create a new profile.
Add new mail account
MS Exchange Server
I enter the dns name of my server (I've also tried IP)
I enter my username.
I click check name.
I get:

"The action could not be completed. The connection to
the Microsoft Exchange server is unavailable. Outlook
must be online or connected to complete this action."

I click OK. I get another box with the server name and
Mailbox text fields. I click check name and get:

"The name could not be resolved. The connection to the
Microsoft Exchange Server is unavailable. Outlook must
be online or connected to complete this action."

I can ping and map drives to said server with no problems.

Any ideas?

Thanks,

Jordan

.

This was very helpfull!
Thanks

Joep