Best Buy No Longer A "Best Buy" - At Least At Brooklyn NYC Store

[peter]

Looks like Best Buy is tightening up their price matching policy- over the
past few weeks I've seen the posted policy statements change to exclude
matching all Internet prices, including those of local retailers. Best Buy
on Bay Parkway in Brooklyn would not match a J&R price printed out from the
Internet, even though the J&R retail store is selling it at the same price!
(Get this- the "Team Leader" in Brooklyn said she never even heard of J&R
!!!), and the manager, Chris Damm, indicated that no way they are going to
match the J&R price, unless you bring in a printed store flyer. Looks like
Best Buy is taking a beating from some of the local merchants. I can
understand not matching those fly-by-night Internet merchants, but not to
match a -major- New York area retailer like J&R is a major debacle for Best
Buy. Staples and Circuit City -WILL- match Internet prices of local
retailers- I hope this Best Buy boondoogle doesn't start a trend.
Incidentally, for those doing comparison shopping, J&R prices seem to be
very good compared to Best Buy. So just a word of warning to anyone heading
over to a Best Buy with an Internet ad- even from another major local
retailer- they probably will not honor it. Looks like Best Buy is no longer
the "Best Buy", at least here in the New York area. Save yourself the trip
and check out Circuit City or Staples.

 

[J. Bronson]

Not any better here in Calif. only one of many items, and what they
have is absolute the top dollar retail price.

JB

 

[robert simson]

Part Of A Grand Experiment-

Can Best Buy Survive Without Price Matching And By Charging Retail Prices
???

Well, I can't give them credit for brains, but I will give them credit for
brawn. It appears that nationwide they are going out on a limb and
tightening up their price matching policies until the day comes that signs
are changed in all stores that "WE DO NOT PRICE MATCH".

I think they are betting consumers are willing to pay list price rather than
go through the endless hassles of "shopping around" for the best prices.
Will it pay off in the long run? Maybe their analysts say yes, but time
will tell what the consumers say.

I have noticed that all of their prices are creeping up on all items in
their stores to list price and any bargains are far and few between. One
good thing- those long lines they once enjoyed at the checkout counters are
dwindling- that's for sure, so if you do make a purchase, you'll be in and
out in a jiffy.

 

[frank & stein]

Best Buy appears to be so embarrased by it's crummy price match policy, I
can't even find it on their web site. No, they don't match Internet ads,
even from local retailers. No, they don't even match their own Internet
prices (what a joke). Kudos to Circuit City- their price matching policy is
clear and upfront, including this excerpt:

Advertised price - Any printed or electronically broadcast price that is
verifiable and made available to the general public.

Circuit City, you've won me back. Best Buy, take a hike.