BCM not installed after installation.

[DaveP]

Hi,

I recently upgraded to Outlook 2003 as I wanted to use
BCM - Business Contact Manage.

After upgrading I realised I needed Office XP 2003 SBE w/
BCM to load BCM. So I went out an bought the Small Biz
Edition.

I installed the BCM from the 2nd disk and all went fine.
Upon reboot and launching Outlook 2003 I get a small
dialog box that indicates that the 2003 is being
installed. After installation I launch (w/ and w/o
rebooting) Outlook. It comes up fine I can see all
mustuff. But there is NO BCM. There is a menu option
under Start>> Programs for Outlook BCM w/ the "Help" and
the "Video Tour" ... that's it.

So I Repaired the installation but NO luck. I then
thought that I had the Standard Version of Outlook 2003
so I decided to load the Small Biz Version of Outlook.

I chose not to Upgrade which is what was recommended by
the installation program as I didn't want to upgrade
EXCEL, WORD etc. I chose to rather just install the
Outlook 2003 over my Standard 2003 and then installed BCM
again.

Still the same . . . NO BCM.

Can anyone help.

Thanks.

 

[Diane Poremsky [MVP]]

Do you have exchange in the profile? Is a BCM database an option in File,
Data File management?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



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