Big Problem in Installing Outlook Small Biz Edition 2003

[Guest]

Hi all,

I have a complicated problem so I hope someone here can help me.

I used to have Office Pro Edition (PE) 2003. Then I decided to use Small Biz
Edition (SBE) because of BCM so this is what happened.

I uninstalled all the modules of PE except Outlook, cos I have tons of mails
and things. I then installed BCM from SBE onto it.

So now I have Outlook PE but BCM SBE.

Trouble now is I am unable to install office updates and BCM updates. I
tried to install Outlook SBE from "add programs" but they said there was an
error in installing. I don't dare to uninstall Outlook PE without first
backing up my stuff, and I don't know which are the important files to
backup, other than PST file. Does the PST file include all the folders which
I see in Outlook?

So could someone be so kind as to help me unravel this so that at the end of
the day, I have just Outlook SBE with BCM, and no more Outlook PE?
Than I would be able to install updates.

Thanks much.

 

[Sue Mosher [MVP-Outlook]]

Uninstalling won't touch your data or your mail profile settings.

Since BCM is part of Office 2003 Pro, why does SBE come into the picture at all?

 

[Guest]

Hi Sue,

When I bought Office Pro 2003, for some reason it didn't come with BCM. I
don't know why either. I heard the very first versions somehow didn't have
BCM and I guess I was one of them.

So does that mean I can uninstall MS OPE and my PST file, sig file, folders
will be where they are. I also run 2 profiles on OPE. How will that affect if
I uninstall OPE and install OSBE into the same folders where OPE was?

Thanks.

 

[Sue Mosher [MVP-Outlook]]

As I said, removing the program, doesn't do anything to your data. That includes signature files.

I have never done an OPE to SBE transfer and have no idea whether that will mess things up. I would probably use a separate folder. Since Professional has Access and SBE doesn't, why not use it and get the new BCM update (http://www.microsoft.com/office/outlook/contactmanager/prodinfo/update.mspx)?

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers