BCM networking

  • Thread starter Thread starter Alan C
  • Start date Start date
A

Alan C

I have a client with SBS2k3 based networking that is looking for a basic
(they are a service company) CRM solution.

If we look at OL2k7 w BCM, can this be integrated with the Exchange, or can
BCM contacts be shared across he workgroup?

Any guidance gratefully accepted.
 
I am using SBS 2003 Premium and BCM works along side exchange very well, the database is shared and all can access it... It seems a great bit of kit, for the price!!!
Alan C said:
I have a client with SBS2k3 based networking that is looking for a basic
(they are a service company) CRM solution.

If we look at OL2k7 w BCM, can this be integrated with the Exchange, or can
BCM contacts be shared across he workgroup?

Any guidance gratefully accepted.
Click to expand...
 
BCM is an addon to Outlook, the data is not stored in Exchange but rather a
SQL 2005 database. If you set up a main BCM database most likely on your
database server each of the client machines with Outlook BCM installed can
synchronize their data with the main database to maintain up-to-date
customer information.

BCM is basically another set of data files within Outlook that has forms
that display data from the BCM database.

Brad
officepoint.blogspot.com
 

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