BCM 2007 B2TR reinstall


G

Guest

My 2007 B2TR BCM and Outlook failed today. I removed and reinstalled the
the BCMb2TR per the download instructions. (removing the old B2tr and the
other instances associated.)

When I open outlook the wizard attempts to finish the BCM install but aborts
with " encountered a critical Error during startup and will be removed from
this profile".

When i try just Outlook I get a "Not implemented" Error

I ran Office Dignottics and no problems detected but still can't access OL.
When I try Tools-Account Settings get "Operation failed because of registry
or Installation Problems-Restart OL and try again or reinstall?"

HELP, I love the programs and really need them back up and running. any
advice or direction would be appreciated.

Brad W.
(e-mail address removed) (since i can't get at my emails thru outlook)
 
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L

Leonid S. Knyshov

Brad W. said:
My 2007 B2TR BCM and Outlook failed today. I removed and reinstalled the
the BCMb2TR per the download instructions. (removing the old B2tr and the
other instances associated.)

When I open outlook the wizard attempts to finish the BCM install but
aborts
with " encountered a critical Error during startup and will be removed
from
this profile".

When i try just Outlook I get a "Not implemented" Error
Sounds like Outlook profile is corrupt.

I'd probably call Microsoft at this point. There is something we can try -
create another user on the system, login as that new user, and try to start
Outlook.

Do you have a recent backup of your BCM database?
--
Leonid S. Knyshov, CEO
Crashproof Solutions, LLC - http://www.crashproofsolutions.com
MCP Exchange 2003/Small Business Server 2003
Microsoft Small Business Specialist Partner
See the tips and tricks section on my website for video tutorials on BCM
Send a smile to Microsoft (Office 2007 Beta feedback tool)!
http://tinyurl.com/m4omy
 
G

Guest

Leonid,

Really appreciate the response.

Tried to start Outlook as new user but still getting Error (OLE corrupt
warning).

I do have a Back-up of BCM

Do you have a POC at MS? (I didn't think they provided any tech support for
2007 beta?)

Thanks
Brad
 
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L

Leonid S. Knyshov

Brad W. said:
Leonid,

Really appreciate the response.

Tried to start Outlook as new user but still getting Error (OLE corrupt
warning).

I do have a Back-up of BCM

Do you have a POC at MS? (I didn't think they provided any tech support
for
2007 beta?)

Thanks
Brad
I thought that support for Beta is provided. It usually is. I can probably
fix this, but my time is billable.

You are not posting the exact warning. I happen to know what causes these
things. It always helps to include as much detail as possible about error
messages.

Let's try to repair the install of .Net Framework. You should be able to
uninstall it from the add/remove programs, reboot, and reinstall it. It is
possible that .Net framework is the cause of this.
--
Leonid S. Knyshov, CEO
Crashproof Solutions, LLC - http://www.crashproofsolutions.com
MCP Exchange 2003/Small Business Server 2003
Microsoft Small Business Specialist Partner
See the tips and tricks section on my website for video tutorials on BCM
Send a smile to Microsoft (Office 2007 Beta feedback tool)!
http://tinyurl.com/m4omy
 

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