M
ML
Hi
My parent's pc was running slow. the antivirus software had expired 4 months
ago. We installed a new Antivirus and now have found tons of adware and a
couple of viruses.
Trouble is when the machinre reboots it comes up with this message
isass.exe-bad image
The application or DLL c:\windows\system32\repairs303169590.dll is not a
valid windows image. Please check agains your installation diskette.
but there are tons of them and all have the same number like
services.exe
userinit.exe
igfxtray.exe
mclogCLn.exe
rundll.exe
explorer.exe
and another 10 more.
Can this be fixed or do they need to wipe the whole thing and start again?
It's a Dell pc and has all the recovery CDs
Thanks
My parent's pc was running slow. the antivirus software had expired 4 months
ago. We installed a new Antivirus and now have found tons of adware and a
couple of viruses.
Trouble is when the machinre reboots it comes up with this message
isass.exe-bad image
The application or DLL c:\windows\system32\repairs303169590.dll is not a
valid windows image. Please check agains your installation diskette.
but there are tons of them and all have the same number like
services.exe
userinit.exe
igfxtray.exe
mclogCLn.exe
rundll.exe
explorer.exe
and another 10 more.
Can this be fixed or do they need to wipe the whole thing and start again?
It's a Dell pc and has all the recovery CDs
Thanks