Backup Wizard doesn't want to start

T

Tivo'ed

I've used the backup wizard before, but for quite some time now
the utility does not want to start up. The process is actually running
when I look at the Task Manager/Processes, but it doesn't show up
under Task Manager/Applications, and the Wizard never shows up.
There is also no window in the tray.

I'm running WXP SP2. Any ideas?

Rod
 
L

Lanwench [MVP - Exchange]

In
Tivo'ed said:
I've used the backup wizard before, but for quite some time now
the utility does not want to start up. The process is actually
running when I look at the Task Manager/Processes, but it doesn't
show up under Task Manager/Applications, and the Wizard never shows up.
There is also no window in the tray.

I'm running WXP SP2. Any ideas?

Rod

Take a look at your event logs...see what you can find.
 
T

Tivo'ed

Thanks for the response. Well, that told me alot, but I'm not sure how to fix it.

I'm getting a set of four error messages...

1) SCM - Removable Storage Manager startup 7035
2) RSM stopped 98
3) SCM - RSM service entered stop state 7036
4) DCOM - server did not register with DCOM

Seems it's looking for removable storage. The same thing happens
when I run the MS Management Console and click on Removable
Storage. After a few seconds it goes to Not Responding in the
Task Manager/Applications window.

Besides my CD-ROM and CD-RW, I also have an HP DVD Movie
Writer dc5000, which is a USB external device. I also have a
USB reader for my digital camera. I've disconnected both, and
uninstalled my DVD writer SW. Still not responding. Now what?

Rod
 

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