Backup problem in outlook 2003

[Chris]

I am trying a couple backup solutions for outlook 2003. They are BackRex
and ABF outlook backup. When I run either program they tell me that outlook
is running and needs to be closed. I do a reboot and then run the programs
and still get the same warning. As a side note when I run the "files and
setting transfer wizard" I get an error when it tries to copy the outlook
..pst file, says it can't access it or it is in use by another application.

 

[Roady [MVP]]

Some program is keeping Outlook open then. Applications that tend to do this
are WinFax, virusscanners, anti-spam and synchronisation software. Make sure
that these applications let go of the Outlook process when you close
Outlook. For some ideas see;
http://www.howto-outlook.com/faq/outlookdoesntclose.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

 

[Chris]

I have determined that it is active sync that is causing the problem. When
I remove the PDA from the cradle the backup works fine.
This is a bit of a pain though since I want the PDA to continuously sync.

 

[Roady [MVP]]

Yes, but if you want it to continuously sync Outlook must be running
otherwise it won't have anything to sync with ;-)

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1