Background stays blue!!!

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

HELP!

Recently, my background turned blue with a message in the center stating
"SPYWARE INFECTION" with advice to remove the spyware. I removed all
spyware and the message is no longer there, but the background is stuck on
BLUE! When I right-click, go to "properties" and "desktop," it won't allow
me to choose a new background. I've also tried to do SYSTEM RESTORE but
there's always an error and says "RESTORE INCOMPLETE."

Any advice???
 
Start, Control Panel, Display, Desktop. Is there a list of Backgrounds
there? Are you clicking on Apply before OK?

--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
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Please tell the newsgroup how any
suggested solution worked for you.



~~~~~~~~~~~~~~~~~~~~~~~~
 
There is a list of back grounds, but the words "backgrounds" and "APPLY" are
greyed-out; it won't let me click on any of the backgrounds either...

Still more advice?
 
I would try cleaning the computer. You need to be sure all malware has
been removed.

When dealing with a persistent virus / trojan you need to delete system
restore points and not use them as they will contain the virus and put
it back into your system. Turn off System Restore until cleaning is
finished. Also run your anti-virus with updated definitions in safe
mode. Sometimes you need to run an anti-virus from a floppy and Trend
offer one that can be used.

Create a new folder named Sysclean (e.g., C:\Program files\Sysclean, or
just a desktop folder).
Download Sysclean.com (http://www.trendmicro.com/download/dcs.asp) and
place it in this folder.

Download the latest Controlled Pattern Release zip
(http://www.trendmicro.com/download/pattern.asp, e.g., lpt123.zip) and
extract its contents to the same folder. See the Readme text file for
additional instructions.

Delete Temporary Internet Files (IE Tools>Internet Options>General)
accepting the option to delete all offline content. Reboot and delete
contents of all TEMP folders and then your Recycle Bin.

Close all running programs including your anti-virus application, go
offline, and run Sysclean. For best results, do nothing with the machine
until the scan completes.

If the scan shows any infections in System Restore files and you're
running WinXP, create a new Restore Point
(Start>Programs>Accessories>System Tools>System Restore), then delete
all but the most recent Restore Point (Start>Programs>Accessories>System
Tools>Disk Cleanup>More options).

Work through the spyware removal programmes etc in turn in safe mode
until you get no results.

Afterwards, update your own anti-virus application and perform another
full system scan.

Finally run HijackThis and post the HijackThis log to the HijackThis
forum here:
http://aumha.net/

You will need to register with Aumha to be able to post.

--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.



~~~~~~~~~~~~~~~~~~~~~~~~
 
My laptop is having the same problems. I still can't get my background back
to normal. I did everything that you guys said to do and it didn't work. None
of the files that I downloaded worked. What can I do about getting my
computer back to normal?
 
Hi!
I have the same problem in my desktop pc after a "Trojan horse Collected.Z"
infected. I have clean my computer but I can not get my background bact.
Please help Me!
 
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