First let me thank you from the bottom of my heart for your service to our country.
Thank You !
Now... Please try the following.
1) Download the following three items...
McAfee Stinger
http://vil.nai.com/vil/stinger/
Trend Sysclean Package
http://www.trendmicro.com/download/dcs.asp
Latest Trend signature files.
http://www.trendmicro.com/download/pattern.asp
Create a directory.
On drive "C:\"
(e.g., "c:\New Folder")
or the desktop
(e.g., "C:\Documents and Settings\lipman\Desktop\New Folder")
Download SYSCLEAN.COM and place it in that directory.
Download the Trend Pattern File by obtaining the ZIP file.
For example; lpt351.zip
Extract the contents of the ZIP file and place the contents in the same directory as
SYSCLEAN.COM.
2) Disable System Restore
http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
3) Reboot your PC into Safe Mode and shutdown as many applications as possible
4) Using both the Trend Sysclean utility and Stinger, perform a Full Scan of your
platform and clean/delete any infectors found
5) Restart your PC and perform a "final" Full Scan of your platform using both.
6) Re-enable System Restore and re-apply any System Restore preferences,
(e.g. HD space to use suggested 400 ~ 600MB),
7) Reboot your PC.
8) Create a new Restore point
* * * Please report back your results * * *
--
Dave
http://www.claymania.com/removal-trojan-adware.html
| Found a virus in C:\WINDOWS\system32\hlp.dll called BackDoor-CFB. Now, the
| problem is, I can't delete the file because "it's copyrighted or in-use."
| What process (if any) is running- so I can end it and delete this file? I
| can't restore to a previous point... everytime I try to restore it says
| restore failed, and I don't have my recovery discs with me, due to the fact
| that I just got assigned (Air Force) here to New Mexico and all my things are
| back home in Rhode Island. Anyone have any ideas?
