Avg Resident Shield

[gswainyboy]

Hi,I have recently downloaded and started to use AVG.A message pops up
saying Resident Shield is not enabled and I notice that the eMail
scanner is not working either.Any ideas please

 

[Kevin]

Hi,I have recently downloaded and started to use AVG.A message pops up
saying Resident Shield is not enabled and I notice that the eMail
scanner is not working either.Any ideas please

Left click and open the AVG icon down there on the toolbar, next to the
clock. Left click on the relevant component and enable it.

 

[Wesley Vogel]

In addition.

If you're using Outlook Express, do not even install the E-mail scanner.

It can cause problems and you're still protected without it.

3. Turn off email scanning in your antivirus software.
http://www.oehelp.com/OETips.aspx#3

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

[[As surprising and ironic as it may seem though, the most common cause of
DBX corruption is not a virus, but rather anti-virus programs that are
configured to scan incoming or outgoing e-mail. Even the most well-known
anti-virus programs have exhibited this problem from time to time. ]]

Scroll down to:
Viral Irony: The Most Common Cause of Corruption
or click...
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx#EOAAC

----

[[In fact, ]]
Messages in Inbox or other mail folders disappear
http://insideoe.tomsterdam.com/problems/bugs.htm#mailgone

----

[[Is my computer still protected against viruses if I disable Email
Scanning?
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus Auto-Protect
scans incoming files as they are saved to your hard drive, including email
and email attachments. Email Scanning is just another layer on top of this.
To make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.]]
from...
Frequently asked questions about Norton AntiVirus Email Scanning
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[gswainyboy]

"gswainyboy" (e-mail address removed) wrote in message

Hi,I have recently downloaded and started to use AVG.A message pops
up
saying Resident Shield is not enabled and I notice that the eMail
scanner is not working either.Any ideas please




--
gswainyboy-

Left click and open the AVG icon down there on the toolbar, next to the

clock. Left click on the relevant component and enable it.

Hi Kevin,Many thanks for your reply.When I do as you have said the
options are as follows :Launch AVG Control Centre,Quit AVG Control
Centre,Launch AVG Test Centre.There is not an option to overcome 'AVG
Control Centre is not loaded' or 'eMail Scanner is not fully
functional'.I can get onto the Control Centre OK but this is where the
two relevent boxes are in Red.Any more ideas.Thanks,Graham

 

[gswainyboy]

Hi Kevin,Many thanks for your reply.When I do as you have said th
options are as follows :Launch AVG Control Centre,Quit AVG Contro
Centre,Launch AVG Test Centre.There is not an option to overcome 'AV
Control Centre is not loaded' or 'eMail Scanner is not full
functional'.I can get onto the Control Centre OK but this is where th
two relevent boxes are in Red.Any more ideas.Thanks,Graham

Hi Wesley,Thanks for the advice but I still appear to have a proble
with getting eMail scanner to run and also the AVG Residen
Shield,Thanks,Graha

 

[Wesley Vogel]

Graham,

Launch the AVG Control Center...
Double-click on the AVG icon by the clock.
Double-click on the "AVG Resident Shield" component.
Select the "Turn on AVG Resident Shield" checkmark and save the setting.

Please bear in mind that the AVG Resident Shield is the first line of
defense against infection. When it is disabled, it is possible to execute
infected files and infect your computer.

I advise against the E-mail Scanner if you use Outlook Express!

E-mail scanner is not fully functional

If AVG Control Center displays an error message “E-mail scanner is not fully
functional”, please left-click the E-mail Scanner window (the red one), in
the bottom part of the AVG Control Center window you will see a detailed
description of why the E-mail scanner does not work properly. The following
reason may occur:

Plugin for The Bat! program is not installed
In this case you have installed the AVG plug-in for this e-mail program, but
you do not have the e-mail program installed. In that case you do not need
the plug-in for The Bat!, you should uninstall it - it only uselessly uses
hard drive space and system resources. Un-installation process is described
next...

How to install/uninstall AVG components?
If you want to install or uninstall AVG components (e-mail plug-in for
example), you have to run AVG installation using SETUP.EXE from AVG7
directory (directory with installed AVG) or using a downloaded installation
file from Downloads-Programs.

Running the installation process recognises the existence of installed AVG 7
and the Add/Remove Components option is offered.

Reinstalling and using the Add/Remove option is necessary for example for
the case that there is a new supported e-mail client (Outlook/Eudora/The
Bat!) installed on the PC after the installation of AVG 7.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[gswainyboy]

Graham,

Launch the AVG Control Center...
Double-click on the AVG icon by the clock.
Double-click on the "AVG Resident Shield" component.
Select the "Turn on AVG Resident Shield" checkmark and save the
setting.

Please bear in mind that the AVG Resident Shield is the first line of
defense against infection. When it is disabled, it is possible to
execute
infected files and infect your computer.



E-mail scanner is not fully functional

If AVG Control Center displays an error message “E-mail scanner is not
fully
functional”, please left-click the E-mail Scanner window (the red one),
in
the bottom part of the AVG Control Center window you will see a
detailed
description of why the E-mail scanner does not work properly. The
following
reason may occur:

Plugin for The Bat! program is not installed
In this case you have installed the AVG plug-in for this e-mail
program, but
you do not have the e-mail program installed. In that case you do not
need
the plug-in for The Bat!, you should uninstall it - it only uselessly
uses
hard drive space and system resources. Un-installation process is
described
next...

How to install/uninstall AVG components?
If you want to install or uninstall AVG components (e-mail plug-in for
example), you have to run AVG installation using SETUP.EXE from AVG7
directory (directory with installed AVG) or using a downloaded
installation
file from Downloads-Programs.

Running the installation process recognises the existence of installed
AVG 7
and the Add/Remove Components option is offered.

Reinstalling and using the Add/Remove option is necessary for example
for
the case that there is a new supported e-mail client
(Outlook/Eudora/The
Bat!) installed on the PC after the installation of AVG 7.

--
Hope this helps. Let us know.

Wes


In gswainyboy (e-mail address removed) hunted and pecked:-

Hi Kevin,Many thanks for your reply.When I do as you have said the
options are as follows :Launch AVG Control Centre,Quit AVG Control
Centre,Launch AVG Test Centre.There is not an option to overcome 'AVG
Control Centre is not loaded' or 'eMail Scanner is not fully
functional'.I can get onto the Control Centre OK but this is where
the
two relevent boxes are in Red.Any more ideas.Thanks,Graham-

Hi Wesley,Thanks for the advice but I still appear to have a problem
with getting eMail scanner to run and also the AVG Resident
Shield,Thanks,Graham

Hi Wes,Thanks for reply but when I go into the Control Centre the
checkbox for Resident Shield will not accept a click because it is a
very light grey colour.I should have said before but at the moment i am
running Avast antivirus and did not know if it is a good idea to disable
this before i enabled AVG.Sorry if this is difficult to understand but
you will probably have gathered i am a novice,Thanks again,Graham

 

[Wesley Vogel]

Graham,

Leave the quote characters >>> out of your messages if you're typing them in
yourself!!!

Something may be screwed up with AVG.

Uninstall AVG.

Reboot.

Download AVG again.

Pull the plug on your modem if you have cable or DSL, so you won't get
infected.

Uninstall Avast

Reboot.

Install AVG.

Reboot.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

Graham,

Launch the AVG Control Center...
Double-click on the AVG icon by the clock.
Double-click on the "AVG Resident Shield" component.
Select the "Turn on AVG Resident Shield" checkmark and save the
setting.

Please bear in mind that the AVG Resident Shield is the first line of
defense against infection. When it is disabled, it is possible to
execute
infected files and infect your computer.



E-mail scanner is not fully functional

If AVG Control Center displays an error message “E-mail scanner is not
fully
functional”, please left-click the E-mail Scanner window (the red one),
in
the bottom part of the AVG Control Center window you will see a
detailed
description of why the E-mail scanner does not work properly. The
following
reason may occur:

Plugin for The Bat! program is not installed
In this case you have installed the AVG plug-in for this e-mail
program, but
you do not have the e-mail program installed. In that case you do not
need
the plug-in for The Bat!, you should uninstall it - it only uselessly
uses
hard drive space and system resources. Un-installation process is
described
next...

How to install/uninstall AVG components?
If you want to install or uninstall AVG components (e-mail plug-in for
example), you have to run AVG installation using SETUP.EXE from AVG7
directory (directory with installed AVG) or using a downloaded
installation
file from Downloads-Programs.

Running the installation process recognises the existence of installed
AVG 7
and the Add/Remove Components option is offered.

Reinstalling and using the Add/Remove option is necessary for example
for
the case that there is a new supported e-mail client
(Outlook/Eudora/The
Bat!) installed on the PC after the installation of AVG 7.

--
Hope this helps. Let us know.

Wes


In gswainyboy (e-mail address removed) hunted and pecked:-

Hi Kevin,Many thanks for your reply.When I do as you have said the
options are as follows :Launch AVG Control Centre,Quit AVG Control
Centre,Launch AVG Test Centre.There is not an option to overcome 'AVG
Control Centre is not loaded' or 'eMail Scanner is not fully
functional'.I can get onto the Control Centre OK but this is where
the
two relevent boxes are in Red.Any more ideas.Thanks,Graham-

Hi Wesley,Thanks for the advice but I still appear to have a problem
with getting eMail scanner to run and also the AVG Resident
Shield,Thanks,Graham

Hi Wes,Thanks for reply but when I go into the Control Centre the
checkbox for Resident Shield will not accept a click because it is a
very light grey colour.I should have said before but at the moment i am
running Avast antivirus and did not know if it is a good idea to disable
this before i enabled AVG.Sorry if this is difficult to understand but
you will probably have gathered i am a novice,Thanks again,Graham