The updates in from Symantec 'I understand' affected all users, anyone
want a review of Symantec only needs to look at user comment's on
various shopping sites, you will see more bad comments than good.
Also you will see comments like AVG found viruses that Symantec had
missed
We cleaned all the computers in a Sorority this year (we do it each
year) and there were machines from Win98 to XP+Sp2 and even 1 MAC this
year. A short summary of the results was that only the machines running
Norton/Symantec AV were clean, 2 machines running NAV/Symantec without
any updates had a couple trojans, all machines running McAfee, CA, and
AVG had at least 1 or more Trojans/viruses.
It was interesting to see that there were many less viruses infections
this year (around 100 total infection files), last year there were over
8000 viruses/trojans on their machines.
My impression of Symantec has been that their non-AV software is total
Crap, if you combine their non-AV software with their AV software you
still have total crap. If you only run their AV software (not NIS or any
suite from them) then you get a stable (mostly for most people) AV
product that is better than any other (except for KAP).
While you do see many posts about Symantec AV and Norton AV, as normal
with Usenet, you only really see the people complaining about real
problems - you almost never see posts stating that a product has worked
great and if you do, it's only from a tiny fraction of people that are
using it.
My experience in the corporate and residential markets has been that
Symantec's AV products are almost perfectly rocksolid, my experience,
with the exception of running Symantec AV on SBS2003 with SBS2003 SP1,
has been that it's fast, easy, and not any problem at all. While you can
discount this experience, it doesn't change the FACT that I'm not
experiencing any problems with Symantec or Norton AV products on
corporate or residential systems. As for the other vendors, I've got
less installs of AVG, McAfee, CA, etc... and I have more problems with
those (and lack of protection) combined than with all of my Symantec AV
/ Norton AV products installed.