Autotext suggestions missing

[Guest]

hi
When I right click on a built in autotext field in a template i should
receive a list of suggestions to replace the field with or create a new
autotext entry. instead, i only get the option to create an autotext entry.
For example, open Word, select File - New. Choose "On My Computer" and select
the Professional Letter from the Letters and Faxes category.

Then right click on "Dear Sir or Madam" - you should get a list of options
to replace this field with, but I only get Create Autotext. How can I get the
list of built in suggestions to return??

Laurie

 

[Charles Kenyon]

Chances are good that you saved a different file as normal.dot. This is
never a good thing to do!

See http://www.mvps.org/word/FAQs/AppErrors/BlankDocNotBlank.htm.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide


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[Guest]

Hey, thanks. Deleting normal.dot and then restarting Word, did the trick.

 

[Charles Kenyon]

If this ever comes up again, follow the advice on the link. Do not delete
normal.dot, rename it! It may have things in it that you want.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide


--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.