autofill in Outlook

[Marcia]

Hi! When we delete an old profile and have the users logon to create a new
one, their autofill feature is no longer there. In other words, they
complain that they use to be able to start to type the email address and it
would automatically pop in options. now it doesn't. Is this a setting
somewhere, Outlook or elsewhere, that we need to turn on? How can we save
the previous list of rememberances?

Any help would be greatly appreciated.

Marcia

 

[Patricia Cardoza [Outlook MVP]]

This is a profile specific file that stores the past used addresses. So when
you create a new profile, you'll lose this.

As the users begin to email using the new profile, they will generate a new
file that stores these addresses. the file in question has an extension of
..NK2.

--
Patricia Cardoza
Outlook MVP
Author - Special Edition Using Microsoft Office Outlook 2003
Lead Author - Access 2003 VBA Programmer's Reference
Author - Absolute Beginner's Guide to Microsoft OneNote 2003

http://blogs.officezealot.com/cardoza
http://www.cardozasolutions.com

 

[Marcia]

Thaks for replying. Are we able to copy the .nk2 file over to the new
profile?

Marcia

 

[Brian Tillman]

Thaks for replying. Are we able to copy the .nk2 file over to the new
profile?

Yes. With Outlook closed, rename (or delete, if you don't care about the
enteries it contains) the NK2 file whose name matches the current profile
and then rename the NK2 file whose name matches the old profile so that it
matches the new one. Don't simply overwrite the current NK2 file.

 

[Kristan]

Yes. With Outlook closed, rename (or delete, if you don't care about
the enteries it contains) the NK2 file whose name matches the current
profile and then rename the NK2 file whose name matches the old profile
so that it matches the new one. Don't simply overwrite the current NK2
file.

FYI there are some neat programs that help you clean the NK2 file since
it can be quite messy if openned up in notepad. I found one called
Owtlook Desktop @ http://www.dcs-imaging.com/products.htm.

Kristan

 

[Marcia]

Thanks to all of you. We're on our way.

Marcia

FYI there are some neat programs that help you clean the NK2 file since it
can be quite messy if openned up in notepad. I found one called Owtlook
Desktop @ http://www.dcs-imaging.com/products.htm.

Kristan