Autocomplete lost after log off

P

PiP

Autocomplete works in my Outlook 2003 but does not carry over to subsequent sessions i.e when I log off and back on to my system, I lose all my autocomplete data (NK2 file). In fact when i log off it totally clears out the C:\Documents and Settings\username\Application Data\Microsoft\Outlook directory. It there a group policy that controls this?
 
D

Diane Poremsky [MVP]

I suppose group policy could control it, but the usual cause is a corrupt
profile. Make a new one and it should stick.
 
P

PiP

I've already tried that. I've created multiple new accounts and it always clears out the directory when I logon to the domain.
 
B

Brian Tillman

PiP said:
I've already tried that. I've created multiple new accounts and it
always clears out the directory when I logon to the domain.

Not new accounts, a new mail profile. Completely different.
 

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