Autoarchive March 24, 2004 hotfix

[Guest]

Hello All,
Using Outlook 2000 I have the Autoarchive problem
described in the Microsoft knowledge base article 838023
(see link below).
The article announces the release of a hotfix to fix the
problem. Do you know of any way I could actually get the
hotfix without having to pay a $35 support fee to
Microsoft?

http://support.microsoft.com/default.aspx?scid=kb;en-
us;838023&Product=out2K

Regards,

 

[Jocelyn Fiorello [MVP - Outlook]]

Usually if you call for JUST the hotfix described in the article you won't
be charged for the call. Don't ask questions about anything else, just tell
them you need the hotfix. That is the only way you can get it, however.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In

 

[Milly Staples [MVP - Outlook]]

Hotfixes are free and never cost as long as you only ask for the hotfix
and don't ask for additional help.

 

[Diane Poremsky [MVP]]

Call 1-800-936-4900 (press 3 for hotfixes) and tell them you're calling to
obtain the hotfix described in KB [number] and they should fix you right up.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



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